Overall Ratings & Reviews Hampton Inn White Plains/Tarrytown

The hotel was exceptional by service and the room itself.

Employees were great. But condition of property is poor. Very old. We had to change rooms. Toilet wouldn’t stop running. New room had big wet puddle on carpet that never dried. Bathroom door was so warped it wouldn’t close. It’s just in need of an overhaul. And breakfast was not good. We went to the diner. Not up to Hampton Inn standards.

staff was nice

Good location

My room smelled like wet dog and also my car was about to get stolen while I was sitting in it. 2 guys was approaching my car with masked on.

Upon entering, the staff was very friendly and accommodating. I was on the fifth floor not sure how the other rooms are, but the room is in desperate need of an update. The bed and linens were very comfortable and bathroom was very clean. Although these things are most important to me, because the rugs were old and old decor it felt dirty. I cannot comment on breakfast. I only had cereal and coffee. Both were good. They seemed to have a decent amount of choices.

photos are a lie. Pretty run down. Doesn't feel safe.

Worst experience ever. First room we were signed. Had a flood and a large fan blowing humid air out second room. We were assigned head metal projections coming out from the bed which injured me. Horrible experience.

Room was below standards. Tub dirty, sheets dirty

Friendly staff

Room conditions are terrible Shower water pressure very low Very expensive rooms for the quality

It was cool I liked the staff

Stayed 1 night. Quick check-in, nice clean room, microwave snd fridge. Nice breakfast in the am, hot and cold. Excellent staff.

It was a one night stay for a quick layover. Place is clean does need updates.

Most comfotable beds!

Ok

My bathroom smelled like urine and kept running. The bathtub/shower had brown sludge or poop (not sure what it was but it was brown) when I was in the shower. I will never book here again nor would I recommend.

There was a crumb on the floor when we arrived and also hair curled up on one of the towels when we arrived. Honestly, we already knew what we were getting into considering the area and the reviews for this place. But of course we were desperate since it was memorial Day weekend. This place needs to invest in some serious upkeep. I've seen nursing homes in better condition. The staff seemed very unhappy being there and we're not the friendliest... But I can't believe them.

The shower was really dirty and the toilet was linking water.

More hot choices for breakfast. Had scrambled eggs both mornings we stayed there.