Overall Ratings & Reviews Comfort Inn & Suites Statesville - Mooresville

Their website advertised restaurant, bar, and pool. Arrived looking forward to a hamburger and a cocktail before bedtime, only to be told by the front desk “oh they closed the restaurant and bar quite a long time ago.” (Then why is it still featured on your site? That’s false advertising.) My grandsons were very excited to go swimming when we got there. Again, “the pool is not functioning right now.” Extremely disappointed! They should put an announcement on their site letting the public know of their shortcomings before we make a reservation!

I am pleased with the general overview, oversight and great quality of the hotel

Pool was not open 1 reason for staying there

The desk workers were great. Friendly and accommodating. The room different story. First room A/C did not work and shower was dirty and old. Was switched to another room. We thought was cleaner but during the night my wife was bit numerous times through out the night. One bite swelled up and kept her up most of the night. The other bites were small and itchy. Notified Expedia as told to do bye desk worker. Expedia contacted property manager and was offered $10 credit. Be ware these most likely where bed bugs. Won’t use this property anymore. Or there affiliates.

The hotel wasnt that great and the a.c. didnt work in the first room i was put in. They moved me to a new room and the a.c. barely worked in that one. Also had a roach crawl across my foot while using the bathroom in my room.

The employees here are all very nice and helpful. The hotel has had some updates, but still a bit old (bathtubs, doors, etc) but was still clean, quiet and safe.

I was in town for a loss in the family. The staff was friendly and accommodating. I appreciated the environment for when I needed to be alone with my thoughts.

Bedbugs!!

We were able to check in early which was really great cuz we were really tired. Water pressure in shower was not all that great.

Rooms are very dated.need to be updated

Mold, holes in ceilings and fixtures, bugs in bathroom and on bed. So gross. Worst stay experienced.

The bathroom was not comfortable at all. Shower curtain would not close due to broken ring that would not keep the curtain closed. I didn't use the shower because I didn't want water all over the floor. Tried a bird bath and the sink drain wouldn't drain very fast at all. The tub really needed to be replaced, big chip on the side and generally looked dirty.

Convenient to interstate

Hotel was nice, but in need of some renovations. Front desk staff was very efficient and helpful

Staff were friendly. Sheets and pillows were clean. The rest of the room was just ok. Bathroom was dirty, moldy shower, leaking sink faucet, weird splatter on the wall and door from before our visit.

Great check in, room was great for our needs. Second time using in 5 years on way to HHI

Bathroom needs remodeling. Old sink furniture and tub needed re-caulking. Torn curtains, pool not open, closed for repairs.

The cleanest.

Liked the choices for breakfast. Coffee was very weak. Parking easy. Had issues with room cleanliness, mold in bathroom. Carpet was just cleaned and had very strong smell and was still wet. Back entrance did not lock so anyone could enter hotel. Felt unsafe. Large room. Staff extremely nice and helpful. Great location.

Nice and quiet