Overall Ratings & Reviews Holiday Inn Express NEW ALBANY by IHG, an IHG Hotel

Keurig machine kept having troubles. Room was good overall. Clean and comfortable.

Excellent experience

Nice hotel, super friendly staff - would recommend!

We enjoyed staying here for the night. Definitely will stay there again.

Great stay staff helpful. They went out of their way to meet our needs.

Staff was very courteous and helpful . Location is good for walking to restaurants

Great property

Everything was great! The ladies in the breakfast room were so friendly and helpful!

Convenient for my purposes. People were nice. The new coffee machine makes great coffee.

Great staff and room

The staff was a kind, hardworking team. They made us feel welcome. The breakfast buffet was delicious and plentiful. Thank you Holiday Inn Express!

This was a good place to stop for the night. I had room to park my truck and trailer in the parking lot next door. Staff was friendly and accomodating, the room was very nice and comfortable. The breakfast was great as well. Will stay here again!

Very clean and updated

Very nice placr

We stayed in a king room with extra floor space. Quiet and comfortable with a loveseat and surrounded by places to eat and a Walmart just behind the hotel. Great breakfast options - eggs, sausage, potatoes, yogurt, biscuits & gravy, cereal, and of course, cinnamon roles!

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Great!

Great place

Great place to stay!

Hotel.com offered to pay by cash, check, or credit card option upon arriving. IHG hotels do NOT accept cash onsite. Thankfully we had enough on our card to pay. The hotel was nice and accommodating to us and worked with us. For the hotel being pet friendly it did not smell like pets at all!! We HIGHLY recommend this hotel!! Our only complaint was the first morning the milk (whole and chocolate was expired) but they fixed it!