Overall Ratings & Reviews Holiday Inn & Suites COUNCIL BLUFFS-I-29 by IHG, an IHG Hotel

Unfortunately our room had ants. They were in the bed. The first night our bathrobe had only hot water, NO COLD. Come morning we couldn't take showers because water was turned off. Oh and the sure conditioner couldn't be turned off. It was freezing

Great hotel, well located near museums and the zoo.

Great beds

Really relaxing experience. The pool was great and it was so nice to be able to walk on the patio and see the river.

The pool was a nice size and it was open until midnight! We took advantage of that perk. The room was comfortable and had a great view of the river. The only disadvantage of the view was the distance from the elevator. Breakfast for was good with plenty of options.

Very convenient for our Omaha zoo visit. Great to have complimentary breakfast.

Overall, the property was great. However, the rooms are smaller than i am accustomed to and the bathrooms are super small. The hotel restaurants were lacking in family friendly options. The pool area was great and the breakfast options were plenty. We would stay here again.

The room needs work. Bigger towels.

Nice place

The parking was a little crowded, it's next to the casino and shares the lot.

n/a

The computers at the check in were locking up and they had to shut them both down several times before I could get our group fully checked in.

Very clean hotel, comfortable beds and wonderful assortment of breakfast choices!

We requested two joined rooms and they were more than willing to accommodate!! The river view room was beautiful to wake up to! Breakfast was good and our kids had a good time. We would stay again!

Door handle wouldn’t work. Shower head poor air conditioner loud not efficient pool not clear very murky

All good

Clean place and friendly staff.

Great stay!

Casino access

Overall we enjoyed our stay. This is a no frills hotel that offers good essentials and amenities. Our room was clean and always serviced. The complimentary breakfast is nothing fancy but I was glad it was there and did use it most of the time. They had complimentary toiletries available at the front desk when we forgot something. The shuttle was helpful for free airport and zoo access. The casino attachment is a fun option for ambiance (even if gambling isn’t your thing). Most of all, the staff (primarily front desk folks) were friendly and very accommodating of our large groups/families that were all in town for a wedding.