The staff was really rude. As I purchased a reservation online and read the hotel's Pet policies, As it states there is a fifty dollar refundable pet fee for non Service animals. Although I have two service animals the lady tried to charge me a hundred dollars per animal. She was very rude, very disrespectful and did not.Let me and my family check in for our reservation. I would not recommend this hotel to any one coming in to fort worth. You are better off staying at motel six north fort worth. At least they have respect and they are nice compassionate, Understanding and very reliable. 0/10 Stars, I DO NOT RECOMMEND!!