Yes

Yes

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Muy viejos los cuartos urge remodelacion

The hotel is great, but they could improve or replace the old shower head for a better water flow.

Muy conveniente y cerca de todo.

I have so many bad things to say; 1. They had to change my room card 4 times. 2. The room carpet its disgusting! 3. The pillows are soooo nasty, dirty and very old. 4. The windows and curtains are extremely dirty, 5. The shower drainer was always clogged as so the bathroom sink. 6. The toilet was leaking. 7. The towels were soooo old! 8. The AC wasn't working property. 9. No plastic cups to wash your teeth. We stayed one week and we will not be coming back.

It was very clean nobody bothers you

We stayed for 5 days and we didn’t have any hot water at all. The entrance key deactivated 2 days during our 5 days stay. Although we reported the issue, personnel didn’t seem to care .

Breakfast is very limited. Shower was low pressure and took awhile for the hot water to get hot.

It was an ok stay. Staff friendly. The only thing was that the parking didn’t feel as safe.

They can improve the guest stay

Old. Detriorated

When we arrived at the room, the bedsheets weren't changed or cleaned. Everything in the room was old and falling apart. The whole hotel is in rough condition. The staff was friendly and changed everything cleaned in our room.

Everything ok, just a little old facility, but it’s safe and staff very friendly. All the assistance is done through WhatsApp so it’s really handy.

Several Mal-functions: No second towel; no hot water but early mornings; A/C did not blow air & No Phones in the room.

They did’t let us check-in even thought the hotel had been paid! We had the reservation but they said that there was no system, we waited until 2am & they still did NOT help! Do not stay here!!! Terrible sevice

The property is in very bad conditions. Not recommended at all!

Nice

DO NOT STAY HERE! We went for a business trip, the room in the picture online is not what you get. The place is filled with 40 yearnold carpet, stained and smells bad, has that always damp feel. This is in the rooms as well. Most odnthe furniture is ply wood and expanded and ruined at the bottom of water damge, the curtains and blankets were stained and discolored, there was something red on ceiling , the curtains were ripped with a hole the size of my head , the wifi didnt work at all! I had to walk the starbucks across the parking lot to do my work. The pool area looks as though its cleaned rarely and is not next to a garden, more a pooly taken care of dirt yard. Will never return. Also the main picture they have of the building is heavily photoshoped. My clients who livenin torreon confirmed, this was the top hotel 30 years ago, but the owners no long try to maintain it.