Overall Ratings & Reviews Tree Inn & Suites Albuquerque.

Holes in the wall, prison towels

This is a dangerous area to stay in Albuquerque. When i showed up, there were many, many unhoused people walking around the property. After calling other hotels, a local told me i should definitely get out of that area of town. Not safe. Just a warning to out of state travelers. I did notice while i was making arrangements for another place to stay, several out of state vehicles showed up, then left promptly.

We could not check in. Front desk closed & tried calling & no answer. Had to go somewhere else. Expedia did not say when I booked that front desk closed at 7 when I booked it after 9.

Front door to room falling apart, uncomfortable beds, cheap pillows, roaches in paintings on walls, don't stay here find somewhere else or pay the extra money for a better room

Place was pretty old and the front desk was not very helpful and rude. We almost didn't get our room, they closed the front desk at 10pm, been traveling and we got there at 9:50pm, they were able to check us in. No trash can in the room

Please do not stay here. The pictures are deceiving. They rooms smell, have stains, and pad locks as door protection. Rooms smell like cigarettes and the ac had duct tape.

Reserved room with 2 queen beds. Only had a room with one king bed available. Take it or leave it according to front desk. It was 9 pm and after driving for 6 hours. Not good. At least Cody, manager apologized.

Just stay away. Pretty sure this is low income housing at its best. We got what they call a suite. Outlets didn't work, refrigerator didn't work... Everything about this place was wrong. Smoke detector's gone, whole thing walls, see if your curtains... Dirty everywhere... Everywhere. Just don't. We thought it was a mom and pop motel but shame on us for not mapping it with Google Earth.

There was not staff available to get towels or toilet paper from, I had to go buy my own. Definitely not returning.

This place is so disgusting. Where do I even start. As soon as you open the door the smell knocks you over. It is absolutely pungent and made for a terrible night breathing it in. There are stains all over the walls- some kind of mystery brown splatter. The sink wasn't even clean, there was hair and toothpaste from previous guest. The parking lot is full of tweakers and cars with the windows broken out. There are units with the door locks missing. Not only is this place foul in the worst ways, but it feels very unsafe as well. My husband joked that we might actually get murdered here. We survived, hardened and a little scarred.

New management was not ready. Room had no towels, no trash can. Hotel had no kleenex. Refrigerator stopped working causing us to lose our food.

No es lo que muestran las fotos. Hotel en mal estado,sucio,no jabón,no papel sanitario.

We left didn’t check in didn’t like the atmosphere and was dirty. Waiting for them to credit me.

Never seen a rental property this bad, ever!!!

Friendly efficient check in. Room was spacious and clean. Not the most modern, but perfect for an overnight stay, and close to everything. Check out was a breeze, super friendly staff. Would stay again.

It took over an hour for me to check in. The clerk was very disorganized and complained about not being her shift.

We arrived at the hotel. We asked for a room. They can’t find room for us. We wanted a king bed, but they said it was unavailable for a room. They talked to each other from us. So they told us to wait for five minutes because the room needed cleaning. So we arrived in the room.. room was so dirty. The bathroom was so messy, not clean. The sink was so messy. And the shower was so little water. The bed was so filthy. We smell smoke. We saw a cigarette on the lamp desk.

Terrible environment

Nothing about this property was like pictures showed. Bathtub was dirty. You could see through cracks in doors. Staff wasn’t friendly.

I was misinformed on check in time and showed up early. The owner Alex made sure to take good care of us. He is friendly, very responsive to all his customers needs and comfort of our stay. I recommend choosing to stay here. Nice room, comfortable and affordable.