Overall Ratings & Reviews The Rockville Hotel, a Ramada by Wyndham

Great stay!!!

I appreciated the location close to major sources of travel and had ample front door parking. The room was okay. It took a long time for hot water to reach the room for bathing or shaving. The television was without any source of information to allow the guests to know how to operate for the greatest enjoyment.

I stayed multiple days and the room very comfortable with TV that can play latest game consoles at high quality. The Internet is faster than the Hotel next door to this building. I was able to remote play my PS5 without any latency lag.

Great place with lots of future potential to be even better. Note we are their Sunday Monday breakfast and all of us got violently sick from the food.

Clean room and nice receptionist

I had a better experience here than at the Sleep Inn and Comfort Inn, both on Shady Grove Road.

Front desk staff are superb!

I have stayed in several hotels in the area. They are better than the Comfort Inn and Sleep Inn nearby. There is very fast internet, a nice gym, and good coffee. I stayed for several days and put my leave in a peace sign on the store. Housekeeping left me in peace. :) At other hotels I have stayed at, I would get a knock around 11 a.m. Housekeeping wasn't aware that I had booked more than one day. The room was large and had plenty of space and lights. The TV was modern that I was able to playmy PS5. The Internet I believe was 100 Gigabits Per Second. I love the staff became friendly enough to have some laughs. Many of the negative reviews you might come across are from when it was the Radisson hotel. The hotel is much better now. I experienced the Radisson in 2018. The staff was different. The gentleman that worked the front at the time was so rude I called Hotels.com and canceled my reservation.

I had a nice time. Check-in went smoothly, the room was very good.

Dead and live roaches in the room. Before I arrived in the room.

dated grimy room

Excellent

I want to preface by saying the front desk staff has been extremely helpful throughout my family and I stay. However, I have a few issues with staying here and I think it is important that you guys address it. When we checked in, we had to wait 15 mins since no one was at the front desk. There was a line of people trying to get placed in their rooms. Checking in online did not expedite the process, in fact it was useless because it only checked in 1 out of 2 rooms. Next the rooms, 1 of the 2 rooms were "cleaned". I use the term cleaned loosely here because its subjectively clean. There were debris on both rooms carpets and the bathrooms as a whole aren't as clean as they should be. Specifically, Room 219 had a stale musty odor and the couch looked filthy. When I inquired about a spray for the room to freshen it, house keeping told me to ask the front desk and the front desk said there was none in the building. The front desk moved us from room 219 due to the state of the room. In both the rooms, there were not enough towels to accommodate the number of guest staying in the room. Furthermore, when I inquired about extra towels, I was informed there were not any extra towels. Which is pretty ridiculous given that there was advance notice of how many people were staying in each room. Room 219 also had a bug in it. When I inquired about a bug spray to kill it, there was none on site. Also kinda ridiculous given the size of this hotel, the rooms

I checked into the hotel at 11:00 PM. Upon arriving in my room, I discovered that it was in an unsatisfactory condition, with the refrigerator not functioning and dirty. I proceeded to the desk, where I was informed that my room would be changed. However, my new room was also in an unsatisfactory condition, as the shower was not working. The bed comforter had stains and never heard back from the general manger.

Rooms unclean and not good smell

Hotel is in good place. But there are aome problems, everything is worn. The key/cards doesn't work properly. Elevator stops working, and we were inside with small kids. Room was so dark, lights were working partly. And the main inconvenience for me is this one- I need to check-in so earlier and ask to do it even I was ready to pay. They told me that room is not available and I booked another room for another day. But in final a come and settled in one room from early morning.

The person who checked me in and out was professional and nice. The place was old but decent. The exterior is surrounded by thick, well kept bushes but at night, it's inundated with rodents. I didn't receive service from the cleaners, had to ask for towels.

Hotel is stingy and cheap with shower water. Took me 30 mi s to take a shower because water was not coming out slowly..

Very good breakfast was good the kids loved the environment and the fridge was more than convenient would definitely stay again

The shower was sketchy. Not the cleaning peoples fault. I thi k they did a great job. The shower couldnt turn all the way on, the ceiling paint is cracking, the shower bottom is stained. The chaise lounge had very suspicious stains on it. The bed was clean and comfortable. The air vent was black all around it and blew directly on the bed.