Bournemouth Highcliff Marriott Hotel

Explore Bournemouth Highcliff Marriott Hotel
8.4
Very Good
From 337 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Bournemouth Highcliff Marriott Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean generally smart hotel. Big room with fabulous sea view. Great bathroom, nicely furnished. Superb cliff top position. Downsides….. £15 to park on top of the room rate is frankly extortion Bar service on Saturday night was very slow and the bar person couldn’t even manage please and thank you. Breakfast was chaos. Freezing cold baked beans, constant wait for eggs with no sign of a chef. Hot drink service very slow and was told we would have to pay for a second coffee. Needless to say we didn’t
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John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, lovely hotel, great room, friendly helpful staff.
julie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely stay, food very good and staff were very attentive and excellent service. The only thing was there was a problem with the hot water and the bathroom door handle was broken. This was sorted out as soon as we informed the staff who were extremely helpful. We will definitely be staying there again!
Vikrant
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Improve breakfast menu, floor makes a lot of noise
Andrew
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A huge disappointment. Was quite pricey and very busy. Put in a cottage room which was freezing cold, not as clean as you’d expect in a Marriott and very poor soundproofing. So cold I could not sleep - very meagre bedding. Cheeky for over £200 quid a night. All this made worse by when I raised these issues the next day having really dire customer service. When I pushed things they tried their best but only gave me a 50% refund which didn’t really cover it for me as I ended up paying over a ton for a cold, dirty room and getting no sleep. I’d avoid this hotel until they’ve worked out the basics
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Gary
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Reception was of a good quality, sadly the rest of the hotel looked tired, and really 30 years out f date, Breakfast was good, disappointed that I had to purchase a Quality "Americano Coffee" from the bar, restaurant coffee was shockingly poor, typically to what you would get at an old department store 20 years ago. It's a real pity as the building is in a prime area overlooking the amazing beach, idea for a 5 star hotel. People would pay more myself included for an amazing hotel experience. A good example is The Grand Hotel in Lytham St Annes. not the cheapest place to stay but memorable experience, and customers return over and over again.
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Shamiso
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The cottages needs modernizing and carpet change to wood if it’s for dogs. Manager insists they were upfront with dog charges, so….
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a superior sea view room which was large with a great view. It was clean and comfortable. The only aspect which we didn't like was the parking which was challenging but the staff were accommodating. Great stay.
Tracy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff went over and above for us!!
Natasza
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable room with a nice view. Good bar and food.
Colin
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were disappointed by the hotel. It’s not particularly warm and inviting. We booked a suite so we would have a good base in the event of poor weather. The suite was large but had no drawer space for clothes. It was not a welcoming space. We enjoyed breakfast and found staff to be friendly. We also enjoyed evening meals in Brasserie Blanc and the Thai restaurant next door. We left a day early despite the loss of money.
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charlotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is one of the nicest places i've stayed in the UK! The staff were so helpful, small car park but we managed to get in!They also let us choose which too we wanted!
Diane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is in a great location for the beach and a short walk into the town centre. Great (warm) outdoor pool. The rooms (not in the hotel, we were in a small apartment building near the outdoor pool area) are a little worn, some refurbishment would greatly improve.
Aleksandra
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Check out supposed to be at 12pm. We left our stuff inside the room, when got back at 11:30am the room was wiped. Our stuff wasn’t there.
Raza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service and cleanliness!
Pragnesh
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The sea view was brilliant and the staff were very helpful
Barbara
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely 6 nights at the Marriott. Exceptional hotel. Could not fault it. Would return without hesitation
Suraiya
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Sofa bed was not comfortable otherwise lovely to stay at Marriott Hotel, quiet yet close to beach. Will go back.
tom
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel , great location amazing view and ver nice staff and restaurant
m
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a really nice stay here very clean and tidy Highly recommend!!!
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