Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Chicago Southeast/Hammond

It was clean and convenient

Sink was clogged and bathroom not very clean.

The rooms here are very clean it was so peaceful and quiet I really enjoyed my stay there

Stay was overall ok. Pool was heavy chlorinated. Front desk very friendly. Service staff not so much.

It was good not very good , breakfast has less options

Comfortable stay

Only problem is that the pool was so cold we couldn't use it.

Horrible. I didn't end up staying because I went to the front desk to pay for myreservation and was told they didnt take my card,

Hotel was clean.. We rented a double bed room and it seems that the beds were full size instead of queen, so not comfortable at all. They ran out of breakfast a few times and we had to wait longer than usual.

Nice stay

It’s very quiet and the staff is friendly.

Staff were polite, friendly and efficient. Room was freshly renovated and immaculate. Entire facility very clean. Breakfast was very good for hotel fare.

My room was one that had been newly renovated. There is still construction on other rooms so the elevator was used for debris, making it messy and rug on my floor dirty from elevator guess it can't be helped.

The location of the property wasn't bad, however the room smelled of cat urine and wasn't particularly clean. The staff wasn't terrible, but not overly helpful.

This place was fine for the price. Room was clean and the bed was comfortable. Staff was polite.

My room had bugs all on the couch and ended up on my babies bottle.

We stayed in room 205 and the parking light was on. It would have been nice to have shut the curtain with the light on all night long.

When we got there no one was at the desk to check us in & there were people sitting there waiting. They said they'd been waiting about 10 min already and once we arrived or was another 10ish min before anyone came to the desk. That night around 11pm, the person in the room above us started stomping around their room really loudly keeping us awake. At 2am we called the desk to complain and I don't think they did anything to resolve this because the stomping and loud noises continued until around 4am. This was an awful night!

Would recommend and would definitely stay there again.

Only dislike was lack of sound barrier floor 2 to 1. I was woken at 5am by upstairs resident not to get back to sleep!