This hotel was clean and had everything we needed. The staff was very kind and helpful. This hotel is in a perfect, walkable location. The only thing that dampened our stay just a bit was being put into the room right next to the dining room where breakfast is held from 7-10. We heard everything, from dishes rattling, doors slamming, and patrons talking/yelling. We woke up quite a few times before we would’ve liked to. I would recommend being asked to move to a different room if they place you on the first floor. That being said, the breakfast was very delicious. I would absolutely recommend this hotel for a perfect stay in Florence.