Arrived at Homewood for our stay, showed are conformation of our room by Hotels.com and the hotel said we had no reservations as the hotel cancelled because they called us to confirm are stay at 11 in the morning ( check in 4) and no o e answered. Asked what number they called and the number was not mine, they blamed Hotel.com as that was number they gave them. So i asked for a room and they were fully booked, i have done lots of traveling and never had a hotel cancel when Hotels.com confirmed are reservations The manager was rude and not helpful, thanks for a young man who said he would call other places for us ( call 7 all booked) finally the 8th had a room. It was a drive but at least we had a place to stay We will never book a Homewood again

Hotel was great overall! Room was quiet clean and comfortable. The pool and hot tub were the best I've seen at a hotel! Both were a great temperature, clean and big! Beautiful courtyard area. Friendly staff. Breakfast was a normal hotel breakfast, had nice options though like non-dairy overnight oats and chai pudding. Water pressure in the shower was awful but that's the case at every hotel I've ever stayed at lol. Other than that hotel was awesome, great location, central to so much!! Will stay again!!

Great location and friendly staff. Bathroom was very outdated and stained in the bathtub. Carpets were also dingy. Beds were nice. Breakfast was ok at best.

My family and I stayed here one night on our way to Columbus, Ohio. For an airport hotel, it was really nice. Staff was excellent, the room was very clean and modern, pool and hot tub was very clean and operating as expected, and the breakfast food was good. Bonus was the happy hour the day we were there with free drinks and snacks! Will definitely stay here again if we ever need to stop overnight in Buffalo!

Very nice comfortable and friendly. I would book this hotel again.

Smelled bad

Spacious. Breakfast was great. Much better than expected.

This booking worked out, but HOTELS.com did not book our room after we had paid for it on the website. After an hour long phone call with customer service, we were able to get a room and get settled in.

The hotel is old need upgrading. The housekeeping does not clean your room unless you request it. The over all room has odor and smells.

Roomy suite in excellent condition. Convenient location with very nice amenities pool, gym etc. great staff especially Zy.

Booked via orbits , paid Uber $25 and get a call after reservation was mad that hotel is sold out . So orbits or property messed up and cost me $25 on uber fair. Front desk clerk could care less and was unappogetic

Best stay and extremely helpful staff. Very comfortable and convenient in all ways. Would recommend and go for it always.

Good

Was told the room slept 5 adults comfortably when it really only sleeps 3 adults comfortably. Asked or either early check in or late check out and I didn't get either. Asked for a sleeping cot when I made the reservation a month ago and when I asked for one upon check in they said they had none available. I was told the suite had a full kitchen with utensils, it did not. Had 2 stove burners, no oven, and one fry pan. Informed hotel manager of how displeased I was hoping to get a small token of understanding with a free snack or drink or something, only to get an "I'm sorry".

The hotel is nice and clean just as a hotel should be. The rooms are modern and comfortable. The pool is large enough for multiple families to enjoy at once and the hot tub was very clean. The breakfast is delicious as well with a nice variety.

Love the hotel room was clean, it was quiet and very comfortable

So clean Ra Lee at the desk was phenomenal

The employees were very friendly & accommodating especially the breakfast attendants & housekeeping. They made sure we were happy & taken care of.

Everything was great.

Great hotel and staff. Nice spacious rooms with everything you need for your stay