I have stayed at this hotel many times and I am very disappointed. Not only did our room not get cleaned, even though I requested it the afternoon of our second day when we left for an event, but when I requested more towels for the room we had to go downstairs and they only had two available. The toilet and shower also made loud noises (like air in the lines) when we flushed or used the shower. It is convenient for me and my family to stay and I hope that our next visit is better than this last one.