Overall Ratings & Reviews Shilo Inn Suites - Salem

Bummed the pool was under renovation. Otherwise great hotel

Front desk staff always very friendly. Location is perfect and the rooms are very clean.

So the only bad thing with our stay when we first got there the room we had smelled terrible it was on the animal floor I guess and it smelled like pee. But the front desk was amazing and helpful and moved us with no problem.

The staff especially the front desk are fantastic. Always very friendly and professional. Every visit has been very pleasurable.

So-so hotel. Was clean just boring. Entry lobby was strange. Check in guy was not interested at al. Check out lady was nice and friendly.

I've been to or stayed at Shiloh Inn multiple times over the years. This one I have to say was by far in the worst condition! Walls have large dents in them, the bathtub, where you take your shower, creeks as if the floor is coming undone underneath the tub. Downstairs in the main lobby was pretty messy. Although the people working were very nice. I was assuming there was breakfast but absolutely none. I will not ever stay in another Shiloh if this is the way they are. Unfortunate!

Great value, clean and quiet.

Last minute booking. The room was quiet, bed comfortable. Very dated, a bit run down

Pleasant experience all around. Cordial staff and the room was great

Counter staff was very friendly! Room was large and clean! Much nicer than expected for the price!

Muy buenas ubicación y muy limpio exelecte personal

They went over and beyond for me I felt very comfortable with the service on my stay I had a little issue with my tv they fixed it with no hesitation I really appreciated it even though my stay was very brief I had a good time thanks definitely recommend for the price as well

The customer service was great from the staff at the front desk. It was pretty inconvenient that there was only one elevator for all guests to use, but everything else about the stay was good.

This property was way it's prime and appeared to not be maintained inside or out. It was clean and the front desk staff were awesome but it really was not in good shape. It looked like the owners were just waiting to sell it or something. There were birds living in the covered area outside the entry door and there was bird poop everywhere!

Check in was easy and staff was very pleasant, friendly, and helpful. Our room was clean and spacious. My wife and I would stay here again. I give Shilo two thumbs up. I'd give more, but I only have two thumbs 😁.

I stay here in Salem shilo quite often. Reasonable prices and great staff, very professional and friendly. Clean room’s and quick check in.

It was fine

It was decent

Towels weren't replaced. There were no washcloths.

Broken tv