Overall Ratings & Reviews New Victorian Inn & Suites in Sioux City, IA

Front desk staff that checked us in was very nice!

The room was great. The staff very nice. There was a good variety to choose from for breakfast.

Clean; enough light in bathroom; full size regular towels; good breakfast.

Needed a room for 5. Booked the 2 Queen plus rollaway option that was shown on Hotels.com. When we got there, past the cancelation time, they said they wouldn't give us a roll away (they haven't had them in years). Said we could pay more for an upgraded room. Hotels.com says that Victorian Inn makes the listing and it's their fault. Victorian In says Hotels.com messed it up. One member of our group slept on a cot we happened to have in the car. In the morning, I was told that they just won't put roll aways in that room. The customer service was terrible. Unwilling to make their error right. Hotels.com & Victorian inn blamed each other for the error but neither would fix it. Also, the pool is closed and they don't list that accurately either. There were many solutions that would have made this acceptable to me. Upgrade my room for free since it their fault for falsely advertising or allowing me to cancel my reservation and go somewhere else. Staff member was indifferent and totally unconcerned about giving us a room that was too small even though I showed her the reservation. The morning people were apologetic but didn't offer any discounts. Obviously, it was too late to upgrade the room. Added a picture to show that roll away is still listed as an option for future reservations.

Rooms were clean house keeping even came in after our first night and cleaned up and made the beds was very nice service my only issue was the room felt moist our entire stay

Our room had a nice view of 4th of July fireworks being lit from various locations. The contential breakfast included many choices: waffels, biscuits & gravey, cereal, yougurt, individually packed servings of bagels, bacon, sausages, hardboiled eggs,,,,,,..

The room was very nice for the price but the pool was closed, very disappointing for the kids we had with us.

Perhaps the worst free breakfast ever! Everything was cold and kept in a refrigerator in plastic ziploc bags. You were required to microwave everything to warm it up. Bacon eggs sausage everything! The buscuits were cold and had to be heated up before the one hot item could be added, the gravy. No gym, no pool, nothing extra. I will not be staying here again!

They let our dog Oreo stay for the pet fee of $25. They are pet friendly they just ask that you clean up after your furry friend. It is clean, exceptionally well kept, and they have good breakfast! Will definitely stay again when traveling through :)

Friendly staff, clean

Wasn't bad. Staff were very disassociated. Barely saying a word or smiling. Breakfast in the morning smelled so horrible it made me gag down the hall

Clean, comfortable, quiet, like home!

Staff at check in was wonderful. It was very late when we arrived and she was great about getting us on our way.

Room was great we had a king size bed mattress was comfortable. Plenty of room to walk the dog. Breakfast was ok little more than continental.

Was easy stop and clean. Wound stay again.

Breakfast was nothing special

Great stay!

Clean room, easy check-in. Breakfast was included but is very minimal/basic.

Was a decent place. Breakfast was good.

The suite was roomy and comfortable. I will stay again