Overall Ratings & Reviews La Quinta Inn by Wyndham Auburn Worcester

This hotel is now a shelter. DO NOT BOOK AT THIS HOTEL

The lady who checked us in was excellent and very friendly .

I wouldn’t let my dog sleep in this place , rude staff stay away from this dump

You can tell the hotel is on the older side but it's also evident that work has been made to upgrade it. The breakfast was superb. Way beyond what I was expecting for the kind of hotel it is, with eggs, bacon, sausage etc. After a long day on the road, it was also extremely convenient to be able to select an easy and quick frozen dinner from their little on-site store. The hotel was quiet and warm enough, and the staff very friendly and helpful. Some other guests were adamant about leaving because the hotel housed people who are new to the country. I commend the hotel for taking these newcomers in. I encountered not one issue with anyone, aside from the guest who demanded his money back upon learning of the newcomers staying there.

This is an older property, and the room is dusty from the heat/AC. The outside has some litter, plus an abandoned car in the parking area.

I found La Quinta to be a dated facility. It was reasonably clean and the staff was friendly. There is an Outback Steakhouse connected to the parking lot which was convenient. I found that noise from the highway was loud and persistent throughout the night. I recommend that La Quinta consider purchasing noise machines for the rooms to help drown out the sounds of the highway. Overall, I was satisfied with the affordability and location of the facility, but I feel the property is due for a renovation.

Not safe place to stay

good location for us, we attend a wedding in the town of Princeton. But the room's carpet was dirty. Noise, (our room 111) the room across from ours had children crying and making noise, it was about 11 pm. A man came around 6:30 in the am and bang the door of that room like an alarm. The housekeeping cart is left outside by room 111. laundry room open. Not a good site to see, it should have the door close and the cart store at a different place.

I had my dog with me and she ended up going home with fleas. I only stayed there and took her out to walk on hotel grounds. Not sure if it was in the hotel or the property. Either way they should treat area

Enjoyed stay. Staff very friendly

My family stayed at this hotel while we visited our son at holy cross. The condition of the hotel itself was poor. The ceiling in our room was significantly damaged, where a portion of it was unfinished with cinder block showing. The bathroom fixtures were outdated and the door to the room let a significant amount of light in. The service from the manager was on excusable. She was rude and discourteous to not only me but to other guests. The response we received was you can just leave I am not sure but I would assume that that type of response is not what is taught in hospitality . I will say the one positive was the breakfast and the breakfast staff the woman overseeing the breakfast ensured that everything was full and clean. She went around and touched base with guests to make sure their needs were met. I would not recommend this hotel to anyone , especially given the poor service from the manager, Kelly.

Friendly staff

The front desk staff were very friendly, the breakfast offered above average and the rooms were clean and smelled fresh. My complaint is just the hallways, elevator and facilities in general are in need of updating and cleaning. Some of the guests in room next door were loud and disturbed my sleep but that’s not really the hotels fault.

Noisy , room smells mold , never again

The place had a weird damp smell in the rooms as well as in the common areas.

Nothing

It was horrible. The front desk staff was disrespectful. I told them that our room smelt like cigarettes AFTER I signed a release saying there’s no smoking in the room. They disregarded me and didn’t look at me the entire time. They just stared at their computer and didn’t give me the time of day. It was incredibly overpriced and I would’ve rather slept in my car than pay what I did for that room. Horrible.

We were hoping the Wyndham name would guarantee a good hotel....but not in this case! It is an old hotel that has been slightly patched, not redone. The carpet is old and outdated, paint and woodwork were damaged and dingy. Shower was dirty and shower was not safe....it was slippery getting in and out of tub.... the safety handle was poorly placed. The noise level from the adjacent interstates was terrible and caused a long sleepless night. Having seen the condition of the place, my husband didn't even want the breakfast. Worse of all....it was a $150 per night (we were only there 12 hours) and a $100 room deposit! This was more than we have paid for great hotel rooms on this trip.

I had booked a room with two double beds and when I checked in they had us in a room with a king and a pull out sofa bed. The person at the front desk was friendly and apologized but said they were completely booked so there was no other rooms available. The sofa bed was fine but it was a little inconvenient to have one of us sleeping on a sofa bed. Overall the room was nice.

I spent $200 a night and the first night i have spanish music blasting at 1am. We go down for the continental breakfast and theres a scoop of cold eggs and a half hard bagel left at 845. The one bed was completely uncomfortable and sunk on one side. Ive stayed in hotels all over new england for half this price that were a better experience.