Front desk.. housekeeping.. management..were very helpful..great attitude.. very knowledgeable.. great hospitality..

property was in terrible condition

Need a bigger tv

If you are just needing a place to sleep overnight, this will work. There was a lot of neighbor noise, the toilet ran constantly, the tv didn’t work, and the hotel is run down and in need of an upgrade. This is not a place we would stay at again.

N.a

Needs a deep clean or renovation.

Housekeeper was nice and friendly

Trailer parking worked, i could also park on the street.

Everything was as it should be. Easy check-in, quiet room, comfortable bed.

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Staff was nice and friendly room was dated and a little unclean. AC gave off a moldy smell

I felt safe and there is no problem finding a place to eat. Staff are great too.

Great.

The WiFi seemed to waver at times.

A little dated but comfortable

It was fine.

Nice staff. Very responsive to questions and requests. Breakfast provided.

Property was very dated. Options in Kerrville are limited so I would not say this is the worst option but if possible, I wouldn’t avoid staying here again.

Super good, loved the pool and spa

Everything was great until about 7 am when the AC sounded like a jet airplane. Knocking and banging.