Overall Ratings & Reviews Comfort Suites Fort Collins Near University

We basically booked just before we walked in. We booked through Expedia. When we checked out the woman was very cordial and mentioned that in the future to book direct as it more flexible versus booking through a third party for the same price and she said in most times they will price match. Quiet, clean and convenient.

When we checked in, I asked the clerk for a first floor room. She responded; The first floor is for pets. Really? I told her if the room is clean I wanted one on the first floor. We got one. My sister was traveling with us and got her own room. She checked in right after us. The clerk said; I suppose you want a room on the first floor. Do you people care more about pets than people? This clerk needs an attitude adjustment.

The pool and hot tub are great! Staff was very nice

Nice place to stay friendly staff

Very friendly staff and helpful 😁

The desk manager was very helpful and went out of her way each and every time we came in contact

The staff that checked us in did not greet us when walking in and never smiled. She was very cold, like we were disrupting her night. We tried to used the hot tub but there was so much chlorine (or other chemical) in the water our eye stung and after 15 minutes in the water our skin started to itch.We went went to breakfast at 7:30 and there were no biscuits for the biscuits and gravy and there were no eggs in the warmer.

The outside door didn't always work, Coffee and tea not replaced in room. Cold eggs, uncooked sausage.

Real good breakfast , good quick service , if you don't have pets be sure to make it clear , we had a misunderstanding , but it got cleared up , it's too easy to accidentally check off , pets on the paper you sign , plus they hold a 100$ for incidentals , I don't like that

Seems like a busy hotel. For 3 nights it was okay. Would have been nice to have someone clean the room and get clean towels. We went to Breakfast too late, I guess and there wasn’t much left as far was hot food. Not a very “nice” worker in the kitchen/breakfast area.

Rooms are clean and comfortable

Great staff at this hotel. Clean. Starting to show wear and tear.

My wife and I liked our visit, We were treated well by the staff and had no problems. The swimming pool and hot tub were clean and the hot tub was good and hot. It had one of the best breakfasts we have found recently. I was not aware of the policy of putting a $100 hold on the card to cover property damage.

Great

We like our room and the check was efficient and friendly. Snowing, so hard to tell about the outside but looked neat.

Nice!

Great Customer Service

Great.

Overall, a great hotel but bring earplugs. Staff was very friendly and exceptionally helpful. The room was clean and very comfortable. The hotel was tucked off the main road and was nice a quiet. We didn't use the pool but it looked very well maintained and clean. Our only issue was how thin the walls were. We could hear the neighbors wash their hands, take a shower, shuffle across the room, alllll the noise. It wasn't just a loud room, we could hear both rooms on either side of us and the room above us. Great hotel though, just bring earplugs and you'll love it.

The staff was very friendly. The room seemed clean. Our only complains were a few things seemed outdated and the way the dining area was set up isn’t very efficient. It seemed pretty disorganized and we were all bumping into each other to get to the good/drinks. Otherwise, not a bad place to stay!