The toilet was unstable. The tub would not shut off completely, and the sitting chair was not suitable for sitting.
Sonia
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Everything was great the only thing I didn’t care for is that the TV was not facing the bed. It was on the wall adjacent to the long side of the bed and if you’re like me who likes to fall asleep watching your favorite shows this may bother you a bit, but other than that, I would say it was an excellent stay. Great location as well. You’re only about 15 to 20 minutes from downtown Detroit and everywhere else really.
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Keith
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My stay was wonderful. Room was nice and clean with my own balcony. Staff was great and professional. This is my new place to stay when I go back to visit.
Marco
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Y
Nia
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Won’t book again. Under renovation, cleaning not up to par, no complementary services. Limited towels, no hair blow dryer, you have to walk out of the hotel to the pool because half of the building is shut down.
Sierra
with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very rude customer service and very unclear rules
Markita
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
i stayed ro days they did not come with more towels or washclothes no sheets for the sofa bed & no housekeeping available...front desk gave away my 2nd suite....
Verified traveler
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Absolutely awful stay.
* Sink was clogged (slow drain).
* Found dirty towels on balcony upon arrival.
* Room was not refreshed and used towels were not replaced.
* Pillows had an oder.
* Couch/Love seat was stained.
* Carpet dirty with visible stains.
* In room refrigerator not working.
* No ice.
* Hallway very dark due to several non-working lights.
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Danielle
Business Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
My room was not clean..hotel under construction with no notice
TIMOTHY
Business
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is being renovated, should close it down till completion
lois
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great experience
Kiesha
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room smelled weird. There was construction all over the hotel. And my room was right next door to a conference room and they were holding church and it was LOUD! so much for relaxing.
Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
had too much construction going on and not having the proper use of an elevator to get to rooms freely. one of the beds mattresses was so squeaky until you could not rest properly without all noise when turning over.
Jason
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Always a great stay!!
Frances
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I didn’t like I paid on line and when I got there I had to swipe my card and they charged me 3 times for 2rooms
Michelle
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff is wonderful!
Kesha
Business with Partner
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I should’ve been informed that this hotel is under renovation. It was a mess . Should not be open until completion. Horrible stay.
Jason
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Check was smooth
James
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Even though there were renovations going on, the property was quiet and comfortable.
John
2.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
I wasn’t able to cancel my reservation for the weekend once I got there. I have a lung issue and with the condition of the construction it was hard for my breathing