Overall Ratings & Reviews Hilton Garden Inn Rochester/Pittsford

Nice

close to freeway

The hotel was very pretty from the exterior in a good, convenient location. Rooms were spacious and beds were comfortable. The bathroom had a slow moving drain in the sink and the carpets needed a good cleaning.

It seemed like a nice area - I was in town for a family function and unfortunately did not get to take advantage of many of the hotel amenities. I was early and room was not ready and that was okay but when I was told I would get a text or call when the room was ready; I never did receive that. So I did not attend a later family function as I wanted to get back and check in and get my belongings to the room before it was dark. I did not want to lose the room as I have heard of this happening - not here but other places. I do not use the app. so calling or text is a must for me. The short stay was good. Very quiet in room area. The room was furnished nicely, clean, toiletries provided and used by me. Breakfast was good - a lot of options. Liked that coffee was available at all times. Easy check out. When in the area I will stay here again.

Filthy, filthy, filthy.

Great hotel. Helpful and very welcoming staff!

Clean and comfortable

Breakfast was not complimentary

The hotel is great—great breakfast, firepit outside, comfortable rooms. Unfortunately, there wasn’t any housekeeping for 2/3 days that we were there.

Room was very worn down, our suite did not have any of the basics ( cutting board, bowls etc. Room was supposed to be handicap accessible but had no grab bars

Nothing was said about the wifi at the front desk, nor any sign in the room; single hydraulic elevator was incredibly slow even for that type. Room was booked many months in advanced - rates were inflated for a graduation weekend

Friendly staff

Awesome staff!

Great stay at the Hilton Garden Inn Rochester/Pittsford. If you are staying on the east side of Rochester, i would recommend staying here. Make sure to visit the Pittsford Grill and Aurora Brewing Company.

The rooms are large and the bathroom was large. Great place for families.

Beautiful place to stay.

Stay was great😊

My stay was wonderful 😊

Average Hilton property. Professional staff, clean, room furnishings could use updating.

Good place