Overall Ratings & Reviews The Hotel Salem

Thr hotel is clean and excellwnt staff.

We checked in a little late, but the guys in the front were very kind and helpful. We spent one night, and were off to Silver Falls in the morning. The room was spacious, clean and comfy. The breakfast in the morning was the perfect way to get the day started. I would stay here again if in the area.

Room was very clean & large. Staff was very helpful & friendly. Great cookies 🍪. Would stay there again.

Another great stay! Clean and easy.

Convenient

Simple, nice, friendly atmosphere

Staff very friendly, room super clean

This property is very nice, easy to get to and has some good shopping and dining options within walking distance. It's quiet and oh so clean even though it's off a busy street.

Great room. Very qiuet. Staff was friendly & helpful.

Good hotel for a quick stop while traveling throughout Oregon.

Very happy with our stay.

When we first stepped into our room, we were blown away by how large and well set up it was. I thought maybe we'd been upgraded, but no -- it was a standard king room. It was arranged like a studio apartment with a chest -height pony wall, behind which were a good-sized mini-frudge, and a microwave under a large counter. There was a comfy sofa (two-cushion), a desk and a desk chair. Some of the king rooms may not have pony-walls, but they all have the sofa, desk, etc. There were yummy chocolate chip cookies upon arrival and breakfast was better than the average. All the staff were hospitable and competent. It's a new building, so it's in great shape. We didn't use the indoor pool, but it looked clean and inviting. I was in Salem for an outpatient procedure, and the clinic was an easy, fast, and pleasant drive away. The area has a number of stores and restaurants within easy walking distance. It's in an attractive and quiet neighborhood. I would definitely recommend this hotel, HOWEVER, if you are setting up your GPS, be sure to enter "The Hotel Salem." We just entered "Hotel Salem" and ended up at the Knight Hotel, five miles away from the Hotel Salem.

Room was very neat and nicely maintained property.

Location

Check in staff was very friendly, pool was clean, bed was comfy and breakfast was delicious and a ton of different choices!

Clean, convenient, right off I-5

Excellent breakfast plus nice, spacious rooms

Was surprised at check in when the first thing I was told there would be no housekeeping services. After that statement, I probably should not have been surprised by the condition of the room. The shower was not clean; hair stuck to the walls, soap built up on the tub, sinks dirty. I don’t know what was on the carpet but it turned the bottom of my feet dirty brown so I ended up wearing shoes the entire time. The breakfast was ok. There was only one clean plate when we arrived. We asked for another clean plate and a lady working said she would get some, we waited a few minutes but she didn’t return. I wondered back to the service area to find someone who worked there and asked again for more plates and to let them know the waffle batter was all gone. A few minutes later an older woman brought out 3 plates to the now 7 people waiting. She proceeded to also bring out a small bowl of eggs and mouth a string of expletives about the mess that was made on the counter. She then went to the overflowing stack of dirty dishes and picked a few dirty plates out and took them to the back, I’m assuming she washed them because she then brought them back out to the folks who were still waiting for plates. The entire situation was uncomfortable.

On a highway, busy, restaurant close, but not walkable.

The property is located in a convenient neighborhood with abundant living supplies. The reception staff exhibited features of friendliness and helpfulness. The room is clean and comfortable. In summary, it's a pleasant stay during our journey.