Overall Ratings & Reviews Best Western Laval-Montreal

Relatively clean, great staff though

Front staff were very courteous and welcoming Im both languages

A1

Booked the hotel and called ahead to reserve a folding cot for a third person in the room. Was reassured it would be ready. When we showed up, the person at the desk denied the cot saying it wouldn’t fit in the room. Bad communication. When I called and spoke to the manager of the hotel, she was rude and combative blaming Expedia. When I gave the specific date and time I called the front desk, she seemed more personable. But it was a struggle.

We both felt that the matress was too soft, therefore we were not comfortable. Our room was situated over the open area of the breakfast and gathering area. As a result, it was very echo and we were easily awaken by noise.

Great stay. Thank you!

This is a convenient place just off the highway and is easy to get to. There is a lot of shopping near by.

Clean and confortable room, good breakfast, great staff

Good place to stay

Coffee machine didn't work but other than that, it was great

Excellent staff, service, pool and breakfast.

We did not find the hotel very accomodating for our group. Room and amenities were clean. Room very noisy but bed confortable.

I was pleasantly surprised. Good value. Very clean and friendly staff. Great continental breakfast space.

The continental breakfast is the best I have ever had for continental breakfast. Property was supper clean and modern.

Good

This is our family prime hotel when visiting Laval and Montreal. Location is conveninent and the hotel amenities fulfill all of our needs.

Nice

How do you justify $250 a night for an average hotel room in Montreal? The room was clean and spacious with all the necessary features but that is too much to pay for one night's stay.

Calm

Most common area were cordon off