Overall Ratings & Reviews Quality Inn Grand Rapids North

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When we checked in we had to wait 1hr for room to be cleaned. Then got surprised by big, blood, and brown streaks on sheets. Had to request bed completely changed and staff sad housekeeping not there and gave us bedding to change ourselves. Will never stay here again.

1. Stain on bedspread. 2. Rusty thing in shower. I don't like carpet on the floor. A tile or manufactured wood floor would be nice

The hotel is easy to find. Great Mexican restaurant bext door, El Azteca. The pool and hot tub are clean. The room is decent. The AC blew the air from 1 side and it was on high and the room was still hot. Luckily, I had a fan in my car to help circulate air. Luckily, this was a day before the heatwave hit. That is my only complaint.

Definitely stay there again

We came to town for a graduation party and stayed for a couple nights. The desk staff were very friendly and the pool was very nice. The building does need some maintenance (a few little things were amiss) but didn't affect our stay. The beds were comfortable and the breakfast was decent. Walkability to gas station/starbucks/Mcdonalds is always a plus. I would stay here again.

Mechanical noises started at 6 AM within the building, and continued for over an hour, couldn't sleep. Beyond that the property was fine, clean, quiet, warm, dry, comfortable.

Had a perfect time for myself

The hot tub was hot. Thats why we stayed.

Staff were friendly but the room wasn’t great. There was a patched up hole in the shower and there were Fruit Loops in the sink drain. I saw them while I was brushing my teeth and almost threw up.

Clean comfortable room

Clean, comfortable room. Hot tub temperature seemed really hot

Dead bugs in bathroom ceiling light fixture. Everything else completely average. Breakfast was sufficient.

The only issue we had was that the hot tub was not working and we were not told until check in, we booked this hotel specifically for location and hot tub, everything else was good though.

The pool was cold but the hot tub even more than pool. The tv was not working. Finally unplugged and put into another plug and it worked. The breakfast cold and front staff was not friendly.

Wayyy too much money to not even have an elevator or working vending and cups in the room .

Overall not to bad, rooms need some updates/cleaning. Tons of nata in the rooms. Overall not bad for the price. Just could have been 10 times better with out all the nats.

vending machines were empty with no alternatives, tv only had analog stations, tv remote didn't work, heating & cooling system malfunctioned. 72 on arrival, then dropped to 65 around 9 pm, around 2:30 am room temperature reached 82 degrees and by 4:45 am temp dropped to 58 degrees, staff was never at the desk and when bell was rung they came from the laundry room every time

Poop in hot tub; fridge in rooms but would not allow breakfast into rooms??? Like, if there’s a fridge, you obviously know people have FOOD in here???

DO NOT DO IT! We stayed frI’m Wednesday night til Sunday and not one cleanup in that time! No clean towels, no garbage pick up, and no new linens! Front desk is absolutely ridiculous! Refused to help in any way!