Overall Ratings & Reviews Royalton Inn and Suites Wilmington

Friendly staff and quiet and clean

Unfortunately the pool was closed for the weekend. Dated but very clean hotel.

I have stayed at the Royalton several times before with decent experience. It is outdated, but usually clean, quiet, and you cannot beat the price. This stay was much different. One, they do not do daily cleaning as advertised. From the first night, each morning I had more and more extremely itchy, burning, painful bites of some sort. I attempted talking to the owner who was EXTREMELY rude and blamed my dogs (I had already paid the dog fee). The dogs that I live with every day, for many years, did not cause these bumbs... I have several pictures that I wish I could share with this review as proof. I wanted to reason with him and not leave a bad review. However, his extremely dismissive "blame the customer" attitude was not acceptable. Especially for a customer paying for a 15 night stay.

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Nice

Good price

Bed bigs management did nothing about it

Owners are very attentive and helpful

toilet over-flowed. I cleaned it up.

Bathroom is small

Lobby, hallways you can smell marajuana and cigarette smoke. Not very pleasing.

The cleaning staff did not make up my room after my first night. The bed was comfortable and the TV selection was good. I can say I probably would not stay there again even if it was less expensive than some.

Great place

It worked well for us.

A good place for a weary traveler... convenient, good price, nearby food options. Slightly below average accommodations, and the continental breakfast is the bare minimum, but it's good for a cheap nights rest.

Time for some renovation upgrades in bathroom. Beds were very hard.

Management were kind and helpful, had clean sheets and bathroom. But the place was falling apart. The room looked like it hadn't benn dusted in weeks. Carpet was filthy

Room was dirty

This hotel was a place to sleep for the limited amount of time we were in Wilmington. There's an out-of-control plant growing throughout the lobby. It does need updated starting at the lobby and all the way through all the rooms. The pool is freezing cold, the furniture in the room needs to be updated/replaced, and the beds are low quality. The breakfast left a lot to be desired.

There were bugs on the walls in the hallway and the linens were dirty - digusting - front desk person rude and nasty = stay far away from this hotel