Overall Ratings & Reviews Sheraton Portland Airport Hotel

We love ghe pool and spa

So convenient!

The hotel is very close to PDX airport. The room was clean, comfortable, and felt safe. There is a pool/jacuzzi room which was clean and well stocked with towels. The hotel needed an update considering the amount I was charged per night. Breakfast was not included and parking overnight was extra. The hotel staff was very friendly and accommodating with my requests for a runway view. Based on the cost and perceived value, I would stay somewhere else on my next visit to the area.

Very friendly staff...clean property

It was very convenient to be so close to terminals for an early flight out the next morning.

The hotel is fine for overnight stays.

Good food & drinks

Very nice place to stay before a flight. It was great.

Very nice hotel!

Useless counter girl and the place hasn’t been updated since 1970. Stay at the Hampton inn next door

My husband, my two dogs and I stay here every time we travel through PDX. The staff is super friendly. The rooms are clean and comfortable, and the food and service at the restaurant is excellent. We will go back again and again.

Useless desk clerk.

Amazing service and excellent room.

The room was dirty, our heat didn't work and it was noisy.

We always stay here before we fly out of Portland and normally enjoy it. This time wasn’t as great due to a fraternity convention. The fraternity members were keeping us up with slamming doors, yelling in the hallway, etc. I have to say the hotel staff worked very hard to quiet them down so it is not a knock on the hotel, will not book a stay in the future if a fraternity convention will be happening at the same time.

I was told they needed my credit card for "incidentals" I was not told I was being charged, 8 hours later my card has not reimbursed. No communication.

Older and phone did not work to get a hold of front desk

There was throw up in the bath tub, so I walked dragging my luggage all the way back down to the front desk to advise of this. They gave me another room close to the same place but the key they gave me a key would not unlock my door so again I drug all my stuff back down to the front desk. They sent a person with me to let me in as they were having "key" issues the guy said. The next room had issues with the heat, making aloud popping noise every time it came on. Took me an hour (late at night) to finally get into a room. Wasn't at all like the times I stayed before. The guy was not very cordial and acted as if it was my fault. Very disappointing,

There was no TV remote in the room. When we tried to call the front desk, the phone didn’t work. They got both issues fixed. Nevertheless, the awesome bartender, Rocky, will keep us coming back. He also got us a wheelchair for my wife

We have stay one night after new year celebration they give for us first floor. I have a headache is too loud room look very old shower very small. No space on the bathroom.