Overall Ratings & Reviews Best Western Majestic

Always the best

We are two senior citizens that were assigned the room facing the area where a Music Festival was scheduled for the weekend. The first night the loud music went on until 1 am. The following morning we were awakened at 4:30 am by some more loud music as they were preparing for the next event. I just felt that they should have warned us about the loud music and they didn’t. We were not aware of the scheduled festival.

I had to walk with my luggage because the street is only for pedestrians. The rooms are very dirty and old. Very noisy and the food at the restaurant is only buffet. The food is bad

The history of the property and the archecture

Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.

Todo estubo miy bien pero estaria mejor si hay aire acondicionado pero todo etubo bien y el servicio exelente gracias de seguro regresamos

Just cannot say enough how beautiful is this hotel and the staff is superb! Location is excellent in the heart of Mexico City, arts-culture-shopping-transportation, all near by. Surrounded by great restaurants also to mention its own restaurant on top with view to El Zocalo, great food, a real treat!! Stayed 5 nights, wish I could have stayed longer. Highly recommend this beautiful Hotel.

Is located in the Historic center, churches old buildings great for pictures and history lessons, the restaurant on the terrace nice view of the Zócalo, don't recommend the buffet, expensive,not much to choose flavor was bland!

Excelente place, the location and the hotel is wondefull

There were cockroaches in the bathroom, T.V. did not work for the first three days. Front desk people were not friendly at all, the hotel is very cute but it needs sooooo much updates.

Great location, the rooms need a little maintenance.

Power went out for a few hours. I failed to notice that the room didn’t have ac but it did have a fan thankfully. The bell men were very helpful got us a taxi and walked us to him. It was very noisey at night could be because of what they were setting up in the zocalo. Shower was difficult to use after the water gets all over the floor. The price was good.

The property was clean and in a good location. The only issues we had were our room was on a very busy street so it was loud late into the night and the internet was spotty at best. Besides that, the staff was very friendly and it was very clean.

Not the best location to rest, the church bells rang every hour, a lot of outside noises.

Lovely Historical hotel @ constitution plaza. Best location in Mexico City with walking distance to a lot of places to see nearby. All good foods within 5 minutes walking and right @ Main Street for see shopping. Recommendation

muy cercas del zocalo

Very clean and friendly staff, excellent location. They do need upgrade the shower heads & shower curtains!

It is near many shops and zocalo

I had high hopes for this hotel, but unfortunately, my experience was disappointing. The location was fantastic, and the amenities were great, but there were some major issues during our stay. We encountered cockroaches in our room, which was very off-putting and made it hard to feel comfortable. When we raised the issue with the front desk, the customer service was lackluster at best. The staff seemed uninterested in addressing our concerns, which only added to our frustration. While the hotel has a lot of potential, the cleanliness and lack of proper customer service were significant letdowns. I hope they take steps to improve in these areas, as the location and amenities are definitely worth it.

Situated in the main square it is convenient to walk to many places. But, because this is all in the center of the city, it will not be peaceful at night, loud crowds, music and cleaning crews will be in full effect during the night. Please don't feel like this is for a peaceful vacation. For night life and getting to know the city it will be perfect.