All staff were superb. Welcoming, efficient and nothing too much trouble.

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.

Very attentive staff

Lovely hotel and can’t beat the location. Will stay again and highly recommend.

Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks

The staff are extremely helpful and corteous.

Amazing

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Dated. Good service. Good location.

I say. This the best hotel in Cologne. Service, location and staff, all wonderful.

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Had a great time - perfect for carnival fun

Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude. I will definitely will come back and recommended..

Beautiful hotel great position

Just average.

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

Property is conveniently located and staff was very helpful and friendly.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Everything is First Class “plus”. Service & all staff are excellent.