Overall Ratings & Reviews Extended Stay America Suites Cincinnati Florence Turfway Rd

Na

The room overall was good. There were no bugs, but the bathroom could have used a little more cleaning; there was hair on the walls of the tub, and the doors were dirty. At the end of the first bed was a dead spot in the floor, so it creaked when walking. The carpet had some stains, but it was worth the price.

Good

Amanda is always very helpful.

Tim, Amanda, Lillian and company have provided the best service since Ive been here.

Enjoyed my stay

Front desk staff very accommodating. Friendly. Fine for the type of stay I had.

Amanda, Lillian are always pleasent and efficient whenever I have occasion to interact with them.

Only 1 pillow for 2 people. Really? Seriously? When we called the desk to ask for at least another pillow, we were told that there were no extra pillows? Extra? At every hotel we’ve ever stayed at had at least 2 pillows per person on a queen or king size bed. I looked up and read that there was a fire on the floor we were staying on a year ago. Does it honestly take more than a year to replace pillows? Very, very poor. Will not be staying at this hotel again…

The staff is very personable and warm.

My stay has extended unexpectedly and the staff is great. I am pleased that i chosr the correct location.

My experience has been pleasant. I would stay here again.

The location was good and the staff were friendly. The room was gross though. There were bugs, the room smelled like a combination of urine and mildew.

This hotel is a very good deal for the price. Its clean, the staff is friendly and its sort of a mini community.

Would stay there again!,

The stay was nice but it listed that it included breakfast and breakfast was just coffee in the lobby.

It was clean but 2 lamps didn't work.

I have stayed here a few time. Staff is always friendly

Comfortable bed and quiet area

Dirty.