Overall Ratings & Reviews Holiday Inn Express & Suites BELMONT by IHG, an IHG Hotel

Breakfast included but not a good one!

Quiet and clean room, complimentary breakfast

Clean room and friendly staff

Ants and bugs in the room, no cleaning service came.

Had ants in my bathroom

Every time I saw Diana around she had a smile on her face and was so friendly. She went above and beyond with helping us feel welcome and taken care of:)

Good

I really liked the size of the room, the walk-in shower, and the bed. Bed was very comfortable and room was nice. The shower lacked appropriate water pressure and the AC seemed to "go to sleep" when we did. We like sleeping in a cool room and the AC seemed to have a mind of its own. Breakfast was good with the sumptuous cinnamon rolls! The staff was more than accommodating.

Stay was good

We spent one night as we had been at a wedding in the area. The check-in and parking was easy. The room was clean and a good size with a very comfortable bed. The breakfast was very tasty, offering a variety of food, the service was excellent they could not do enough for you. I would definitely stay there again.

No secure WiFi Charged for parking which is not listed on hotel page Charged more for deposit than on hotel page Mediocre room at best

Nice one in the area

Nice hotel, clean.

The Expedia website listed the costs shown, as being complete. When i checked in I was hit with the hidden fee of 10.00 for parking. Thank God there was no resort fee. This is unacceptable and should be eliminated. Also,the hotel provided no water in the room for the guests. There was a 2.50 per bottle charge for a 16 oz. bottle. Ridiculous.

Extraordinary.

Was clean. Continental breakfast could've been better. Hotel should have a recycling basket like the last HIE.

Not quite the Holiday Inn Express level you normally expect. Little things like ridiculously loud bathroom fan, broken toilet lever, and tasteless breakfast.

Booked a room for a single night. Upon checking in, added an additional night to our stay. Front desk told me that was fine and that I didn’t even have to change rooms. Next day, different story. No rooms that would accommodate my son and I. I stay at this hotel at least 3 times a year and this will be my last. My money spends elsewhere.

The property is fine, but it was extremely understaffed. There was only staff to manage the breakfast area so there was no way she could keep up with the food, supplies, and cleanliness, even though she worked very hard. During our three day stay, no one came to clean the room. We did NOT place the “do not disturb” sign on the door. At night, when we came back to the hotel, we had to go to the receptionist to ask for clean towels and bathroom tissue.

Stains everywhere - on the tattered blinds, carpets and walls beside the toilet. Clearly they don't clean. Floors are uneven, towels have stains. I checked out a day early and went to another hotel.