Overall Ratings & Reviews Quality Inn Burbank Airport

Nest to fast food restaurant and easy acess to I5 freeway

Noisy rooms

Place in a Geetoo area

Didn’t stay long enough to really give an accurate report. Though, it was a fine room and decent price.

The staff was very helpful. The TV wasn't working when we got to the room? After a long day on the road and visiting family. They came right away after calling the disk and fixed it right away! Awsome we will be back soon.

This is a older property that has had a face lift. Rooms were small but clean. Had problems with room keys getting demagnetized and would not work. The breakfast was a joke! Limited selections and not adequate for guests to sit and eat. Location was good. But I would not choose this hotel again.

Proximity to the Freeway, is a little noisy, but with the white noise app very tolerable. Staff very friendly, and I arrived 1 hr, before check in and they found me a similar room. Both the day staff and night staff were very accomodating and resopnsive. Great value given the airport shuttle, fast internet for meeting and free breakfast. NIce mall and and dining within walking distance (5-20 min).

I had to park a block away on the street no parking for U-Haul I travel across country was exhausting I cried had to walk a block to hotel at 3 am

There is shaded parking available under the building

The entrance door was broken, bathroom odor was really bad

First off upon arrival, the girl at the front desk with tattoos on her hands. She wasn't very friendly. Didn't give the usual where your room is located?And what time breakfast is. We then entered the room it smelled heavily of bleachand then turned the tv on and realized that everything including settings was in spanish. My family doesn't speak Spanish. I called the front desk to ask if they could assist. She said, there's nobody here that could help me and besides, your only staying for 1 night then hung up. I tried calling back and she picked up and hung up the phone again. I had my wife call and the same happened. We will never book there again.

The afternoon staff was very helpful. The early morning girl was not in fact she hardly spoke and when I told her about the water temperature in the shower not working she basically blew me off.

Housekeeping didn't come for 3 days even when I requested for one 2 days in a row. They only have housekeeping available until 5pm!

the staff were very professional and helpful the entire stay. however, the property is stuck in yester years; very dated , does not offer a comfortable and welcoming vibe; especially being so close to the airport and Hollywood. unless the entire property is renovated, i will not recommend this property to anyone. and lasty, the front desk staff ought to be highly celebrated, because they give the quality inn lodging experience a possible chance.

Great Stay for a Special Trip! We had a great experience at Quality Inn Burbank Airport. The hotel was clean, the breakfast was a nice bonus, and the staff were kind and helpful throughout our stay. It’s not a luxury 5-star resort, but it was more than good enough for our needs. My husband was in town to check off a bucket list dream — watching his team, Botafogo, play against Paris Saint-Germain — and this hotel provided the perfect base for that special moment. Would definitely stay again for a practical and comfortable stay!

The hotel was perfect for our needs convenient to Universal and other tourist attractions.

Room was not the best. We got the “two bedroom suite” just a bed and a desk with a tv and another bed in the other room, if that’s all you need then maybe you’d like it. Bathroom was nasty found a huge spider living in tub. Area around tub was dirty blood smear on the wall and shower curtain. The hinge of the bathroom door was hanging on by one screw I have children and someone could’ve definitely been hurt. Pool is basically open to anyone, faces the street with just a switch of the lock anyone can enter. Location is right by freeway and on a grimey looking street. Staff didn’t seem to care or be concerned about anything when we first brought our room conditions to their attention. Although we booked for a three night stay we immediately decided to check out next morning. General manager Daniel Garcia also wasn’t helpful in anyway kept saying we wouldn’t get our money back and that the room we had was a $600 a night room and we got a huge discount from booking through Expedia “so what do you expect”? He was unhelpful and could’ve cared less all while standing with a sign which stated “dedicated to your satisfaction”! As a “General Manager”? After reaching out to Expedia he would not return phone calls trying to hinder me from receiving my refund. I would never return. And save your money and go somewhere else . We booked the Hilton Garden Inn after and had a great experience !!

It’s nice clean

The staff was very friendly but my room was on the side with Jack in the Box and it was really loud. It was also next to the room with the ice machine. It was fine for the night but it was pretty loud due to the proximity to the airport and highway

Clean, quiet, staff was accommodating & very nice. Hot water, comfortable mattress, working a/c.