Overall Ratings & Reviews Hotel Crystal

The hotel’s location is close to the Metro station. There are restaurants around, some are pricy and some are alright. The hotel does not have an AC, which is common in a few parts of Switzerland. I can barely sleep at night since people from the streets and around the area are shouting, laughing boisterously in the wee hours of the night, that is every single night I was there. Among the staffs, I commend the Asian student who works there from 4pm-9pm. Very friendly, helpful and always smile. No, I do not recommend this place.

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.

This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall

The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.

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Good

Excellent location. Great view from terrace area.

Very nice hotel. Clean and comfortable, perfect for a short stay.

Small hotel but very quiet, friendly staff, great breakfast, very clean

Muy bueno todo !!! Super recomendable ! Excelente ubicación.

Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.

Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.

Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.

Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.

Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!

Good location in student quarter. Nice and helpful staff

walking distance from the metro station, which is great as it was raining all the week. the coffee salon is open all day which is great if you don't feel like working from your room.

Central location was good. Car parking available means there is à public car park nearby. Taking a shower was an experience, one of those shower curtains that attacks you as soon as you get in. Water everywhere that I had to soak up with towels.