Overall Ratings & Reviews Holiday Inn Express MILL VALLEY SAN FRANCISCO AREA by IHG, an IHG Hotel

Great location! Staff (Jefferson) was excellent!

There were ants in the bathroom.

Excellent location. Appears to be renovating and improving. Definitely on an upswing.

We traveled to visit Muir Wood and see San Francisco. This was the perfect location. Breakfast was good, the staff was absolutely amazing. We stayed a week and I wouldn’t change anything about our stay. The price, cleanliness, and friendliness of staff was amazing. I felt safe at this location and I was able to travel all over while using this location as home base. I highly recommend.

This is a very nice hotel in a good location.

Very nice

The breakfast was substandard, considering the price. The entire front part of the air conditioner was falling off of the unit. The bathtub faucet was broken at the water redirection knob.

Great for family, Great location

Noisy construction all day. Erratic quality of staff service. Flooding in parking lot. The lobby hot water for tea was always empty

Nice, clean room and good breakfast, convenient location.

Hot water 👍 Outside of property - very trashy

Everything was good, but the staff were exceptional! Our questions & requests were always met with friends smiles, answers, & solutions.

The room was relatively clean and the staff was accommodating when we reported the the sink in our room was leaking, they offered to put us up in a similar room on the same floor which was really nice. Also moved us to the second floor when we requested. Unfortunately the second room's TV didn't function which was a bit disappointing but better than a leaky sink lol. The breakfast was nice and filling. The location is difficult to get out of at rush hour. The staff wasn't really available most of the time, the phone that rung the desk wasn't picked up. It's a very average stay, perhaps just barely not worth the price? But if you just need a clean place to sleep and a filling breakfast I'd say it's good. I ended up staying at the Best Western down the road the following time and it was much more worth the price imo. So take what you will from that.

Location is excellent. Couldn't get wifi connected.

This is a super comfortable room of course you still hear the traffic, but it’s central easy clean with a luxurious feeling

Perfectly located, (Muir Woods, Stinson Beach, San Francisco, Sausalito) pleasant and informed staff, clean rooms with good space, wonderful restaurants within 5 miles, and a lovely walking trail

We just needed to sleep - in late, out early. The bed was okay. The upstairs neighbors apparently did not need sleep and were practicing for a marathon ALL NIGHT LONG. Obviously not the establishments fault, but sound proofing is …

Was good

Nice hotel maintain well, good breakfast

Friendly staff. Scenic area.