Overall Ratings & Reviews Comfort Inn On the Bay

Fantastic customer service! Rooms and facilities could be updated

This is an older hotel that is showing its age. The breakfast was surprisingly good. The staff was friendly. They do a good job of keeping an old hotel clean.

I didn't want to leave lol I like it allot. Very private and quiet

Ithe hotel was clean. Friendly staff. The bathtub should’ve been clean better

The toilet was small. The door missed it by less than an inch. The lack of communication between Expedia and the hotel was awful. We booked a room with 2 queens and showed up to a one king bed with 3 adults and one child.

Lovely staff. Great breakfast. Clean and comfortable room with a view of the beautiful bay.

great place

After driving for 15 hrs they told us they don’t have our room that we booked weeks in advance! They didn’t call us to let us know so we could’ve booked another hotel. So at 10 at night with 2 kids we had to Search for a hotel. The place was filthy a man sitting in the lounge area with giant scissors cutting his pants. This is a place where truckers stop it’s disgusting and unsafe. The staff don’t care about any of it.

Not a lot of choices for Port Orchard, but this place offers more than meets the eye. For the elderly, breakfast is served on the top floor, laundry is minimal and on the bottom floor. Real laundromat close by to hotel. Good walking path along the sound, good eating places close by, but prices are high in 2025.

Ok place

Shawna was incredible! There’s nothing like checking into a hotel with a friendly face and lots of helpful information about the property and area! She even treated my dog like

Staff was friendly and accommodating.

We had 2 double beds, one was dirty. Very disappointing

Overpriced, thin walls, run down condition.

Beautiful views, great location, comfortable room.

It was great ...and satisfying

The staff was courteous and very helpful. However, the ice machines did not work, so we had to go to the front desk to get ice out of a bag. The beds were clean, but the room needed some minor repairs or at least some TLC. Finally, the property had some plumbing work occurring this week and none of us were notified. I saw a dozen people wandering around the hotel asking if everyone else lost water. All it would have taken is a call or a note. But again, the staff was fantastic.

The bathroom light also operated an exhaust fan which sounded like a noisy truck. One of the other rooms left the light/fan on all night. It made sleeping a bit difficult. Our room’s TV box was broken and we didn’t have TV service for the first 2 nights. They finally fixed or replaced it and it was fine the last two nights. The staff was very nice and accommodating as possible considering the issues.

Upon check in i was offered help to bring my bags in since there wasn't a baggage cart available. That is a first or me. The check in person was very helpful, courteous and friendly. Willing to help in any way. The view was amazing too

Hotel was even better than I'd expected. Location was wonderful right on the beach, ocean view from all rooms and excellent breakfast. They even offered gluten free bread for toast. Staff was very accommodating.Room was spacious and clean. Definitely I would stay there again if I was in the area.