Overall Ratings & Reviews Holiday Inn Express & Suites ALCOA (KNOXVILLE AIRPORT), an IHG Hotel

Excellent hotel friendly staff,clean we will definitely stay again

Overall clean and well kept hotel.

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Loved it.

This hotel was my least favorite hotel I’ve stayed in recently. The check in was slow and the guy behind the counter had the personality of a slug. The room had thin walls so the noise in the halls and on the outside of the building was a bit much. The pool had swim lessons going on for most of the afternoon which shortened our time there. Luckily I don’t plan on revisiting the Great Smoky National Park again so the odds of staying here are rather slim.

As expected.

Mostly quiet, but did hear a few planes.

Room is fine. There is mold on the walls and ceiling in the bathroom due to there being no fan. The pool is not heated so it was too cold for my daughter to swim in which was a major reason why we booked this hotel

Staff took four times to run my card to get us into room. Hair dryer broken Hotel is very clean and quiet

Clean, friendly, good breakfast. Good location!

Rm 229, window bed mattress worn out, like sleeping in a sink hole. Shower valve leaked, wouldn't stop leaking. Used curtin to block spray from getting floor wet when not in use, disappointed, felt like for the price it didn't live up to Holiday Inn standards. After 2 days breakfast was boring, pan cakes were like robber.

Close to the airport, restaurants and the property is clean.

We had an excellent stay but some unfortunate bad weather which caused a power outage. The staff was extremely helpful and courteous during the ordeal. I would definitely recommend this location for weekend trips.

They are very accommodating. They've already arranged for transport to airport in the morning for me.

Great Hotel in a Great Location.

Excellent service! Close to the airport.

Desk clerk was amazingly kind and helpful. Room was clean and quiet. Breakfast was good!

The staff was incredible!

The staff is outstanding!

Friendly check in. Room is clean and smells nice. Towels smell fresh.