7.2
Pleasant
From 1,241 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Best Western Plus Sanford Airport/Lake Mary Hotel

Number of reviews per page
20
40
Top reviews
Kendra
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great
Samantha S
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Is very close to the airport and dinner options but was given am already occupied room when checked in. That was uncomfortable.
Betty
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The tub would not drain but the staff was very pleasant and helpful
Sheryl
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Musty
Donn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s ok for a cheap price and location to airport. The front desk lady was very nice. The rooms are quiet, but it needs to be more clean and there’s weird smells.
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved the free full hot breakfast bar and the 24 hour free specialty coffee and the shuttle to the airport. Better with Best Western, Yahoo 😀
Patrick
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beds were too high and hard to get into. Also asked for handicap rooom and first floor due to my wife being handicapped. Lady at desk said they didn’t get these requests but I listed them on the Hotel site. She was able to get us a first floor room though. The lady was acting quite tired due to working a double shift. Asked for a roll away bed but desk lady said the mgr had the key to the room were they were but was off .
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Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

close to airport
Kimberly
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to airport
Kimberly
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Window was sealed shut, no screen even it wasn't. Smelled of mildew.
Kevin
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Facility was under remodeling in parts so a review would not be relevant.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an early flight a stayed the night before. The room was clean and comfortable. The staff was friendly and helpful. It was quiet. Just 7 minutes from the Sandord airport made it great for me.
brigitte
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

New renovated. Clean Has a freezer (important for Ice packs) a microwave, Keurig coffee machine, and a smart tv. Bed is comfy and a variety of pillows offered depending on preference
Charlene
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good stay Under renovation which is great! Very friendly staff Convenient
Michele
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hated
Sue Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean and quiet. The staff was super friendly and helpful. I will stay there again on my next trip through Orlando-Sanford.
Rebecca
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Desk staff was very nice she handled the difficult person ahead of me with a lot of poise and patience. Clean convient to airport . Appreciate the airport shuttle
Ronda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Being close to the airport, this hotel is a good stay. The bed was comfortable. We were given a breakfast bag as we left before breakfast was ready. The desk staff were the best!
Sandra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We saw a total of 5 roaches killed two it was pretty bad!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a late flight and needed a place to spend a few hours. Chose this hotel on pictures of pool area and price. Pool pictures were highly deceptive - shows lounge chairs in photo, but reality is 4 beat up seating chairs and a rickety table.
Number of reviews per page
20
40