Overall Ratings & Reviews Hilton Garden Inn Shelton

Everything was great.

For a quick overnight trip if was a clean room and shower. The room was older and worn, the bed was hard and the pillows horrible.

Clean, nice room, friendly staff

Quiet

Have stayed here many times. Clean, and easy.

The property is a little tired and in need of a refresh but mainlyhas everything needed. It would have been nice to have bottled water available in the rooms and a blow dryier in the bathroom. The main issue we had was that some children pulled the fire alarm twice during the night and we had to evaucate twice. It doesn't seem as if any action was taken by the hotel staff as it happened twice. Many guests were angry and upset.

Staff was pleasant and property was clean.

Excellent location, just off Rt 8, near food and gas options. Clean, quiet, plenty of parking. Great front desk staff.

Staff was friendly and accommodating. Cleaning crew were great. The lack of sidewalks around the property was an inconvenience and not walkable as I did not have a car. My bathroom smelled like an old smoker lived there. It was bad. It’s not the staffs fault so I didn’t bother to ask to change rooms, but yuck.

Rooms were clean.

The room and bathroom were clean,it was a very quiet room.

The bartender was so nice! Thank you, sir for good chicken tenders and a moscow mule! ☺️

I booked a room with two beds for my stay, but when I arrived, only one bed was provided. When I brought this up to the front desk, the staff member was apologetic but didn’t seem too concerned. He simply mentioned it would take too long to bring another bed. There wasn’t any effort to come up with a solution, which was frustrating. While I understand mistakes happen, the lack of effort to resolve the issue left me disappointed. Not the experience I was expecting from a hotel that I had trusted for a comfortable stay.

It’s very nice and relaxing. I love my time that I had there.

Stayed at this hotel since it was within close proximity to an event my family and i were attending. Check in was easy and the room was nice and very clean. It was in a quiet area as well. Will definitely stay again.

The receptionist on Saturday on April 26th 2025 when we checked in at 3 pm wasn’t really friendly had a bad attitude. The refrigerator did not work so our food went bad .

The hotel is showing its age, the rooms are run down, the ac/heating unit in the room wasn’t working the furniture was old and showed signs it needs to be updated. Breakfast wasn’t great either.

I had a great stay.

My family dose more rugged camping style get aways. The pool and complimentary breakfast were great for the us as well.

Helpful friendly staff. Room clean.Ameneties good. Limited menu for vegetarian.