Overall Ratings & Reviews JW Marriott® Las Vegas The Resort at Summerlin

Hotel was excellent and Valet staff was best I have ever meet

Relaxing beautiful landscaping. Big yet quiet and serene. Rooms are spacious. Liked the span of the two towers. It was sold out, yet quiet and peaceful. Great staff.

Best place I've ever stayed. The rooms are amazing. The food was delicious, even at the pool. Staff were all.amazing. The only thing I didn't like was the smoking in the casinos. I could smell in my hair..

Pros:Valet staff was top tier! View from room was breathtaking and the bathroom was enormous and felt so luxurious!! Cons: Hard to get a hold of the front desk for issues, resort fee expensive and non-refundable even though I didn’t use any of the amenities. Wanted to get a massage at the spa but the prices were outrageous!!

The property is really nice and the pool area and grounds are beautiful. We were there for a wedding (off site) so we didn't use too many of the services but everything was great. I would stay there again

Pool was covered in animal feces and asking that the pool area be cleaned up seemed to fall upon deaf ears. Issues with the water going on and off made our first day less than enjoyable. Noise from the construction occurring on site made for an unpleasant morning. The food we consumed from the buffet resulted in us experiencing food poisoning and diarrhea for our entire stay. The grounds were beautiful however I don’t think we will return.

Very frustrating check in service. They couldn’t find our reservation and made us wait for hours after check in time to tell us that. Beautiful resort, terrible service

On their website and on posters in the hotel they say they are "newly renovated," however I had to ask them to move my room, opposite the spa building, because the steam shovel, jackhammer and chainsaw that woke me my first morning there at 8am. So they are "renovating" not "renovated." That's some BS.

It was beautiful!

Overall everything was great, room, food, complimentary valet, all service staff were great.

Dry nice place. Casino was too smoky for my taste but very nice otherwise.

This resort is lovely. The grounds are beautiful. It’s been fully renovated. The rooms are really nice. We stayed at the Bellagio the night before and I would say that I loved this resort way more. It felt cleaner and the room was more luxurious than the Bellagio. It’s in a quiet area, without the hustle of the strip. But that was really nice for us. We had a garden view and looked out over palm trees, gardens and ponds. So pretty. Wish we had stayed longer!

TOO MUCH CIGARETTE SMELL FOR ME

The staff and the Hotel is top notch. Would definitely stay there again!

Everything was great!

Excellent time during our stay

We had an incredible stay at the JW this weekend! We were staying for a wedding and everything from the staff, to the facilities were excellent. We can’t wait to come back!

Excellent hotel first class service.

Beautiful property. We enjoyed our stay.

Area was good, we had an issue with cleanliness. Staff did not clean guest bathroom and toilet had feces in it. we found someone's panties in the couch behind a cushion. thankfully, my wife and I were with each other all weekend, so this was not an issue. it could have been a MAJOR problem. everything else was great. as always, they spa had issues with the water stations outdoors. NONE of them worked this time. this is always an issue at this facility, with one of the stations, "which is a draw to the facility) always not working,. this was the first time ALL of them were a fail.