Quality Inn Oak Ridge - Knoxville West

Explore Quality Inn Oak Ridge - Knoxville West
7.6
Pleasant
From 820 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

8.8

Service and Facilites

8.4

Traveler Reviews Quality Inn Oak Ridge - Knoxville West

Number of reviews per page
20
40
Top reviews
Scott
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice spot to stay. Stayed over 2 months for work. Was nice
Jeff
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Air conditioner in room constantly turned on and off never got comfortably cool. Difficult to sleep with that happening. Otherwise fine. Area kind of run down but okay. Had to drive a few miles for anything but fast food.
Jeff
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I’m a repeat customer at this hotel. I always enjoy my stay. Polite staff and clean hotel. Recommend to others.
Falicia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was just an over night stay and it worked fine for what we needed
CARRIE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very Happy with Our Stay at the Quality Inn in Oak Ridge, Sold our Townhouse, & needed a Hotel because was moving to FL & was leaving on Sunday...Very Accomodating with a Room on the First Floor for Our Dog...Slept Very Well.....Yummy Bagel for Breakfast, A+, Super Awesome!!
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Walked in the lobby area and it smelled clean, check in was super easy. Allowed me to check in a couple hours early. Room was big and beds were comfortable. Only issue was, when you walk in the room it’s hot may need to leave the air on. I plan on staying again. Great stay
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Interior was well kept and hot breakfast was good. Good size room and comfortable bed. Staff was friendly. Parking lot was in rough shape and several people hanging around often outside was undesirable. Perhaps construction workers living there for the week and others from around the area too? Multiple people parking parallel the curb made it difficult to maneuver.
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Peter
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

from the time i checked in until i checked out ,my stay was excellent...the staff is friendly and the room was clean and there is nothing to complain about.i enjoyed the complimentary breakfast every morning and coffee available all day........thats why i gave it a 5 star...i will be returning again in the future.....
Marti
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly, clean, comfortable
Daniela Amely
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excited
Evelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was just a delight to stay there
David
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Probably the two key factors that led me to this hotel were relatively low price and acceptance of pets. This is a good solid choice for the area, the breakfast was better than expected. When staying for several days room service is not provided unless specifically requested. The staff were all very pleasant. Overall there is no reason to avoid, just be aware this is not the "Ritz." Yes, I would readily stay here again.
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Rachael A.
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room had clearly been smoked in- we went immediately to ask to switch rooms, the desk clerk claimed she “didn’t know how” to do that, and told us to open the window. The entire place was really rough, with patched, puttied, cobbled together areas.
Janice
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Stayed here before and that's why I booked again.Booked a king suite but they put me in a regular double room they did not even offer to put me in the room I booked and yes there was a price difference, also the bathroom was not very clean very noisy seems like people were coming and going late into the night also the breakfast this time was very poor don't know if I will ever stay again.
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Jerry
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property is in poor maintenance. Room AC made a horrible vibrating noise while running. Tub handle came off in my hand. Front desk clerk was rude when checking out.
Amy
icon-Business with Pet
Business with Pet
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was HUGE however the sofa was ratty and torn with holes in it, the chairs in the room were stained and in very bad shape. Room smelled of cigarette smoke even though it is a non smoking room. It was very clean but very shabby and run down furniture. If they kept the furnishings up it would have been an amazing room.
dennis
icon-Leisure
Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Get better contractors to do the updates. The painting was terrible. The elevator was disgusting with dirt near the door openings.
Faylea
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Hotel claims to be remodeled. Breakfast was very good. Cleanliness of room was lacking. Bug clump of dirt in bathroom corner. Bathtub was not cleaned properly there was soap scum stain in bottom. The bathroom sink in the hall was not connnected. Water was pouring on floor I put it together as best I could. This will need maintenance ASAP!
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice place to stay, nice staff too
CariJane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very accommodating for our every need. Staff went above and beyond for my family.
Number of reviews per page
20
40