Extended Stay America Suites Salt Lake City Sugar House

Explore Extended Stay America Suites Salt Lake City Sugar House
7.0
Pleasant
From 1,000 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.8

Traveler Reviews Extended Stay America Suites Salt Lake City Sugar House

Number of reviews per page
20
40
Top reviews
Ken
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fair
Chuck
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cold air goes through the door frame. Mgr would not let me check in early, like one hour. Had to carry my bag to dinner. But the room is clean. Very clean. Enough towels. Good channels. And the bed, the bed was very comfortable. Alot of hangers. Fridge was useful. The room was very clean. Water pressure was awesome. Some workers were nice. Some weren’t. Prkg sucked due chickfila. Otherwise, it was a great place to start. I would stay there again anytime!!! Cost efficient! Beyond met my needs. Thx
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Rodoljub
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was relatively clean. The outside door felt very drafty and with cold temps outside it didn't feel very good. The whole place just had a feel of a very low end hotel, especially considering a relatively nice location.
Dequante
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean rooms, affordable prices, great location!
David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I rarely leave negative reviews but what motel doesn't have any female ice machine on the grounds? Never had a hotel ask for the I.D. for all adults staying at the hotel before. Zero wall finishings and no plastic cupsnor paper cups in the room...kinda felt like a glorified Motel 6 except for incessant flow of traffic going to the Chik-fil-a drive thru. A female, non-hotel guest was wandering the hotel grounds for hours and outside the office asked if I had a cellphone she could borrow and two hours later she asked if I had a lighter also outside the office again in front of the hotel clerk. Didn't feel comfortable-One 'n dun.
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Nathen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hair in the bed hair all over the floor and on the towels. Other than that I was convenient and easy parking.
Jacqueline
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was clean and a great size. The layout was great
Patrick
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice location! I was able to do something I haven't been able to do for a very long time:::: RELAX AND REALLY SLEEP!!!
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
chad
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was ok the beds had dirty sheet mainly hair. And the bath mst towel looked loike it had feces on it. The staff was friendly.
Ronald
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

front desk attendant was terrific location is great room is new and clean
Sid
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So this isn’t a great location, but it was really hard to find on my Apple Maps, but let me start by saying that everything started to go really bad. The moment that this hotel made a mistake. I was in my bed completely naked and the maid walked in and didn’t realize that I was checked into the room. The next thing I know I got a phone call from a very angry manager named Julia Pott, and she was demanding for me to let her know who I was. I gave her my name my last name told her that I checked into that room and I was really confused as to why she was calling me. She had mentioned that the receptionist accidentally put me in a different room so she wasn’t aware that I was in that room but when I replied to her about how someone walked into my room while I was naked and her demeanor on giving me a phone call, she decided to hang up the phone come over to my room pound on the door and demand for me to leave the room because I didn’t advise them that I had a service dog. They’re about 4 to 5 cameras in the front desk. There are also a pet waiver fee that I signed. I let her know that that she can replay the cameras and she can look at the pet waiver fee that I signed, and this woman was so hostile to me so rude that I am surprised that she has a job. Let me just start off by saying that the hospitality is completely not served here I would highly highly stay away from this property. There are other properties that you can pay around $50-$65 that you would provide you better serv
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Jessica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean room, comfy beds, staff (Charlotte was SO HELPFUL), able to request kitchen supplies
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Realpy clean and friendly staff
Felicia Marie
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room had dead bugs, cheese puff, wasn’t swept. Middle blanket had lots of hairs that were not mine! Breakfast was very minimal, packaged muffins, breakfast bars, oatmeal packets. Upgraded me to a “newly renovated room with a king size bed” room wasn’t even close to newly renovated and it was a queen. Very noisy from traffic and people yelling. Not a quiet place to stay. Get what you paid for is an understatement.
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Chelsea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was nice, location was perfect.
Cherri
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, staff was friendly and informative. Lots of parking, with Chic Fila just steps away. Only negative is maybe a towel update and not washing them with the dish rags. Also if you're use to a big breakfast you won't get one here because every room has a kitchenette.
Keith
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In the same parking lot as Chick Fil A. Across from Cafe Rio.
Zoe Louise
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There was dog hair on our bed and the room did not look like the photos. Overall not very clean. The lady working the front desk night shift was awesome at check in!
Katie
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Extremely helpful staff and efficient check in. The rooms are basic but clean and have everything I need. So many fabulous restaurants are nearby!! (Mint Tapas & Sushi, Blaclsmith Ice Cream are incredible.) There’s parking but it’s often blocked by the lines of cars waiting for Chick-fil-A – that can be a real nuisance at peak eating times.
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Number of reviews per page
20
40

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