7.2
Pleasant
From 990 reviews
Cleanliness

7.4

Room Comfort

7.8

Location

8.8

Service and Facilites

7.6

Traveler Reviews Hawthorn Extended Stay by Wyndham Columbus West

Number of reviews per page
20
40
Top reviews
Taylor
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have stayed here multiple times. I was charged one time for damage fees while the other time I wasn't. Also, my room smelled like straight up smoke.
Yolinda
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The first week I was there,they kept propping the side door open and a homeless man came in and was sleeping in front of the laundry room showing his junk off.
Warda
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk misty was extremely rude and unprofessional!
marwan
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay at the hotel was underwhelming. The room service was inconsistent, failing to show up daily, and basic amenities like coffee refills were neglected. Breakfast lacked variety, leaving much to be desired. Overall, the experience was mediocre, with missed opportunities for comfort and convenience.
Ryan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy check in and check out, quiet at night. Clean rooms, nice clean pool area!
Shonda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location was really perfect for us. We were just passing through on a long trip and it was close to I70 and also in walking distance to many restaurants. The room was clean and large and the breakfast options were great.
Weidong
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Aaron
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel itself looks well. But walking the hallways you could hear everything from every room. Our comforter had yellow stains on the bottom of it and if you dont like morning light they dont have black out curtains. I also asked for a extra pillow because the pillows are half the size of a regular one and they told me they couldnt help me with that.
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Valerie Jo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very old & outdated. The breakfast had no protein, all carbs.
anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Tons of shopping food around this area!
Pamela
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Sofa sleeper falling apart and very uncomfortable. Room 111 smelled like chlorine. Pool next to room
Jenn
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Was impressed for having only a 3 star raring.
Frank
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was really big, and the staff was nice. The price was good too. I will stay there again probably.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Stayed one night. Front desk staff was very friendly and helpful. Breakfast was average with some decent selections. Hotel could use some deep cleaning and fresh paint. It wasn’t terrible but starting to show wear and tear. We had the two bedroom room with two king beds. We loved that option. The only major complaint is the room darkening curtains didn’t shut, only the inside sheer ones did. The parking lot light is very bright and shone right into the room. We used a hair clip to hold the curtains together and block out the light so we could go to sleep.
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Christina
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The room was dirty smelled like cigarette smoke woke up in the middle of the night with bites on my arms had to move to a different room.
Amber
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Eydyf
Emily
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Scrambled eggs were not good.
Gim Hyoung
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The front desk was very helpful and friendly. We were behind packing on the day to check out and we told the front desk we might need extra 30 minutes to 1 hr and they were okay with it without additional charges. We will come back for sure!
Joseph
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Property has gone downhill fast. Have stayed there for years and it seems like they stopped maintenance and only clean half as much as they should. Sad. It was a nice property a few years ago.
David
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Pool was good, beds were very comfortable, nice kitchenette, but 3rd floor hallway smelled of cigarettes, an ok breakfast but not good, dirty Q tips found behind our bed and lots of dog feces on the lawn
Number of reviews per page
20
40