Overall Ratings & Reviews Garner Hotel PHOENIX NORTHWEST - SURPRISE by IHG

We came just for the night for my husband to have surgery early next morning. It was really nice brand new hotel with very nice people. Very helpful and friendly.

Clean rooms, comfy bed. Great staff.

Great friendly staff, its not 8 miles from State Farm Stadium but manageable I would stay again.

Great hotel, will stay again.

Nicely

Clean and modern room with a perfect location. The coffee is excellent!

Great place service is great. Always feel like im home when im there.

The staff was very friendly, Jesse especially. He made sure I got a room that was comfortable for my particular needs. Ilk definitely stay there again.

Clean & wonderful staff!

Check-in agent, Jesse, was very helpful and seemed to know exactly what we needed!

The employee Jesse was so amazing ! And he helped me with everything I needed and was very polite and respectful and never turned his head when I needed anything . And very resourceful with helping me learn the area I was in

In terms of room size, comfort, cleanliness, and decor, this property was a real bargain. It’s not near anything to do around so that could be a problem for travelers for a way to pass the time

Pretty nice, simple hotel. Staff was friendly and welcoming. Definitely good for the money paid

Quiet property and comfy beds. Property is taken care of, signs of some recent remodeling.

Extremely clean property and clean rooms. Staff are as nice. Overall great experience

Mel and Jesse were amazing, assisted with any requests and their overall friendliness really made a difference. Don’t look at other places in the area, you won’t find a nicer place or friendlier staff anywhere else in town. I will definitely stay here again. Thanks again!

It was a ok stay, nothing glamorous about the hotel but it did its function: a place to sleep feeling comfortable and safe.

One of the nicest hotels I've stayed at Seasoned traveler of 30+ years, so this statement means a lot because I usually don't leave reviews.

Fácil acceso a otros lugares y restaurantes que están en el área.

The staff was amazing. The room was clean and bed was great.