Overall Ratings & Reviews Comfort Inn & Suites Lincoln Talladega I-20

Mildew everywhere, walls, base of the bed, every crevice in the bathroom. Clear issue with the ac. The room was hot and muggy. The ac continued to jump temps every few seconds. Door handle came off immediately upon entering. They moved us rooms bc they didn’t know when the maintenance guy would be back. That room was filthy(see pics). Staff was friendly but that was the only thing going for this place.

A very convenient, comfortable location. Very clean and friendly location. The breakfast area is superb!

This is a good place to stay when passing through. Several convenience stores and fast food places around.

Overall the hotel was decent, I think it’s time to shampoo the carpet, and update AC

This is a convenient location but Franchise owner doesn't care about repairs or maintenance.

Very conveniently located off of the interstate. Check in was very quick and the staff is exceptionally friendly.

Staff went out of their way to get me an early check in with no extra charge. I had not slept the night before, so the extra time in the room helped me tremendously

The attendant at the front desk was very hateful and not friendly at all. We were there for a youth baseball tourney. If you have kids, do not stay here. The front desk is definitely not kid friendly. She was very rude to my 10 yr old daughter when she asked for another wash cloth. I mean, we have a 2-bed room for 4 people and it was stocked with only 2 wash clothes. Only a few channels on the tv would work. The ac unit wouldn’t get the room below 70 degrees and would only blow mildly “cool” air. We used a personal box fan to get through the last night. The pool was closed for 2 days during our stay. As we left, I approached the desk to check out, the lady behind the counter didn’t bother to get up from the chair in the corner behind the desk, playing on her phone, only to say, “just put your keys in the box”. Never got up to see if we needed a receipt or ask how our stay was. They definitely have the wrong staff for the “hospitality” business . I will never stay at this property again.

Not many places to eat

Our room was extremely damp and it smelled moldy

Good location pretty quiet and staff were friendly and helpful. Especially since I was a wheelchair user they made sure I had everything I needed

Nice location

I liked the comfortable beds, but I did not like the pillows. It was convenient, clean, and welcoming.

Our stay was Good…Just wish the pool was clean but other than that the stay was pleasant

Close by the track

Bed was comfortable but room was musty and damp. Not great

Average but adequate

Staff were kind and very helpful however the room had a few challenges. The sink leaked, thermostat didn’t work and a/c never shut off. The treadmills didn’t work but possibility it was a user error. The breakfast was always hot and there was plenty of it. Could use two washer and dryer’s just for those that leave their clothes and return hours later.

Staff were helpful and friendly. The property is looking old and worn. Breakfast selection was not very inviting. The bed was excellent.

Truck parking on-site and really close to the TA travel center. Dining options are limited unless you drove a few exits away.