Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Dallas Lewisville

The room was sticky and humid. The aircondition does not relly function well. They did not clean up the room saying that we did not request for it. What in the world. It does not make any sense and they were not kind neither.

Our room was not dirty, but there was a strong foul smell

Very friendly staff, especially Maria at the desk.

Quiet,clean and great location

Pool was not open

No

Everything was good except for the shower. It was broken and the water just dripped out. I had already had to switch rooms because the tv was broken in the first room. A little disappointing.

Place is getting old

The elevator was broken and part of the ceiling was down in stairwell.

The hotel is not new and need to update. The time when I was in hotel, the elevate wasn't working. However, the receptionist informed it to me, and I accepted to stay. The most thing I like about the hotel is their staffs: nice, helpfull and profesional. This made me felt comfortable during my staying.

Elevator was out of order

We will be staying again. We travel alot for soccer.

Did not get the room I booked and paid for. Book a suite for a family of 4 and was given a standard room

All good!

Elevator was not working . We were not told until after we paid . They had construction going on @8 am on a Saturday morning . Would think they would be a bit more considerate.

Hotel is old and could be cleaner, rugs in halls and rooms have stains. Our room door security lock was missing.

There was no stay. The hotel closed down because of damage. No email. No phone call. The hotel closed 4 days before my arrival. More than enough time to notify guests!!! I had to drive around for one hour and a half looking for a hotel that had occupancy. I managed to get a hotel for one night and then had to change to another hotel for the second night. Terrible communication on all parties involved!!

Good

The staff was great and very accommodating. The bathroom curtain was almost hanging off.

The breakfast was pretty good