Overall Ratings & Reviews Holiday Inn Select - Guadalajara by IHG

The room was ok. The service pretty bad. One example: no water glasses in the room. Called to request 2 glasses and one hour later nothing. Called reception again and I was informed that it was not the responsibility of the hotel. I had to call the manager in turn to finally get the glasses. One worse thing: I was charged money for no reason when I had left the hotel

Did not get what I reserved

I stayed here for 10 days and it was a great experience! Staff was super nice, and the room was amazing. Loved the view! I had an accessible room and it was perfect for my situation (recovering from surgery). Overall a wonderful time

Well actually the room was good 👍 check in was also good the only thing tht made upset was they didnt have the pool functioning thts the only thing we got the hotel was for the pool cause on the pictures it looked great and my girls wanted a pool if they would of had a warning stating tht the pool wasnt functioning i probably wouldnt of got it cause we were looking for hotel with a pool but other than tht the room was good

The hotel was being remodeled and they didn't have the pool open. The reception was very rude.

Great location

Excellent

👍

El estacionamiento es con Costo adicional. La altura de la regadera muy abajo y fue incómodo. Mido 1.80.

Very convenient location, always clean, and staff always friendly

Clean

Love this place.

A very pleasant stay. Other than when I arrived late and wanted to have dinner, they had no waiters and only offered me room service. I had breakfast buffet and one lunch one dinner. There is room for improvement on the food, too plain

Excellent

A1

Staff was very unhelpful in the reception area - ask us to carry our own luggage to the room … told us to flag down a taxi on the sidewalk when I ask if they can call a taxi for me…. Terrible service in the reception area.

The check in was easy and quick, the staff were very pleasant and helpful and the rooms were very clean. My only complaint was the traffic noise outside the hotel, whic if you are on the wrong side, can get rather noisey.

Super clean

The staff and hotel is an excellent place!

Todo buen