Overall Ratings & Reviews The Caledonian Edinburgh Curio Collection by Hilton

Staff was amazing and very service oriented. Bravo!!

Hi, There are a couple of things I would like to point our by way of improvement. Firstly the hotel is lovely and overall a fine place to stay, however, there were some issues considering the 5 star rating: 1. I mentioned that it was my partners 50th birthday celebration prior to arrival, however, there wasn't even a mention of this during our stay 2. The room wasn't ready until post 15:30 on arrival, although complimentary drinks were offered/supplied 3. There were building works taking place outside our room and we were woken around 6 both mornings (I should have made the team aware upon the first incident) 4. No shower cap / additional bathroom facilities in the room 5. The safe didn't work but was reset upon request 6. The telephone line didn't really work meaning that the hotel staff had to visit the room instead 7. Upon departure day we tried to bring coffees into the lounge area whilst we collected our bags but we were refused entry

It is a gorgeous hotel.

Very rude and unhelpful staff. Reception team did not care to assist or help in anyway when I asked to move room as I was placed above a generator! I decided to leave shortly after my arrival as the hotel is not as nice as they make out on the website. I would not recommend staying at this hotel. Try the Sheraton or the W hotel.

Amazing service and the comfiest stay for a visit to Edinburgh!

Wonderful stay!!! Will book again. Staff was wonderful!

The Hotel was wonderful. The staff were very welcoming and went out of their way to meet our needs.

Beautiful hotel - inside and outside. We were treated wonderfully well and all the staff were so welcoming and engaged with our young daughter. We loved the little Easter treats they gave her. The breakfast is truly something else and needs to be seen to be believed. Such a huge choice of foods which were presented attractively. Excellent room - really spacious and loved the full sized toiletries in the bathroom. A truly special place that we will definitely be staying at again.

Amazing. Good location, helpful staff, big comfy room. We loved staying here and would stay again.

Really enjoyed our stay. Great location, views, and breakfast was super. Top marks on the spicy blood Mary’s!

Beautiful and well-sized rooms with excellent amenities. The staff are very friendly and helpful. Very pleasant stay. I would stay here again.

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Nice building. Room was very nice. Service in restaurant at dinner and breakfast very poor in spite of have lots of staff.

The staff were helpful and friendly. I would return again

Great absolutely great. Stayed at the Caledonian suite. Great breakfast. Great location.

We felt welcome. The room was lovely and the breakfast buffet was perfect. We also enjoyed our time in the pool and jacuzzi.

Good check in and check out. Room very clean. Breakfast excellent . Friday Evening meal very slow service no one checked on us or offered us drinks. Had to ask for the food after 45 minute wait.

Wonderful hotel in a great location.

Amazing old hotel in a great setting for central Edinburgh. Lots of lovely old features harking back to its railway history. Breakfast very good and all the staff friendly and efficient.

This hotel is stunning! The staff are amazing! It is central and easy to get around from.