Red Lion Inn & Suites Des Moines

Explore Red Lion Inn & Suites Des Moines
5.2
Fair
From 707 reviews
Cleanliness

5.0

Room Comfort

5.4

Location

5.4

Service and Facilites

6.2

Traveler Reviews Red Lion Inn & Suites Des Moines

Number of reviews per page
20
40
Top reviews
Yanilka
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very nice!
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dirty.. looked like the room had not been cleaned in months. Strong smell of weed in a non smoking room.
crystal
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Back in the day, this was called Garden Inn. It was funky and run down then. I think they changed the carpet into vinyl and that's it. I was surprised, being under the Red Lion name and thought they'd do more than that. It still has old cigarette burns on the edge of the tub. lol There were ants and some other things, but overall was OK.. the people were nice.
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Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A handicap accessible room not truly accessible. Grab bars present in bathroom, but unable to access shower since it was a tub over shower. The blanket on the bed had a huge hole in it. The continental breakfast was marginal. The staff was very friendly and helpful. The property was not the quality I expect from Red Lion.
Annie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

housekeepers are great
Lance
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

nice housecleaners they are on point
Ty
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty and staff are not on the same page would not recommend
Joseph
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There is no in room coffee maker. I miss it.
Matthew
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Affordable but stains on hallway carpets , bathtub/shower in poor condition, room door barely locks
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a nice place and looked newly renovated
Nick
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a bad hotel
Emily
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The front desk staff is very friendly and helpful. It was fun hanging out with them, chatting, and getting to know them. They made the stay 100% worth while! My only complaint is the room was filled with ants. The bed was comfortable and cleaning staff did a good job of keeping the rooms and building clean (minus the infestation of ants).
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Tony
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pleasant and Clean
Lori
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The front desk gentleman James made our stay amazing! He was funny, kind, and personable! We thank you James! Rooms could be a little cleaner we found hair in toilet/ shower area. Bed was comfortable, room and hotel quiet.
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was worth the price. Little noisy
Verified traveler
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Found long hairs in bathroom that were not my color. Tried to put me in room where the door rarely opened with the key. I tried atleast a dozen times before returning to the front desk and asking for help. They tried another 5-10 times before door finally opened. I was told a new owner took over that day, so maybe it will get better, but I will not stay there again .
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Marco
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff
James
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed bugs. Stay away
juliet
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very unsavory things happening outside. Felt very sketchy even inside
aaron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The people that work behind the desk are very friendly. If you're a regular like I used to be they have a way at making you feel important
Number of reviews per page
20
40