Overall Ratings & Reviews Towneplace Suites By Marriott Bloomington

I felt like the staff was so friendly. Very hospitable to guests.

Nice place to stay. Very nice breakfast.

After changing rooms THREE times for broken AC, flooding toilet, and just absolutely filthy, it was an ok stay if you’re not too picky

All the restaurants in walking distance

The staff was very efficient and friendly. This property needs some TLC. Surprised that Marriott would let one of their properties get this run down. Our bed was uncomfortable, sagged in the middle. Air conditioner quite loud. Printer downstairs broken so unable to print boarding passes.

Although the employers were very nice the hotel is extremely dated. I recognize it was graduation weekend but we paid well over $800 for what should have cost less than $100.

moldy shower curtain, the rooms smelled moldy and the caulking was all old and cracked. They price gauged because of the university. Graduation was $700 another time over $300 and the toilets didn't work.

Friendly staff and comfortable rooms.

I don't think I could have gotten more for my money. This is an older property so it's a little frayed in places, but the hardworking (yes, I watched them) staff keep it clean and tidy as possible. I found all of the staff members to be helpful and courteous.I was left with a warm feeling when I checked out.

Everyone is very nice but the bathrooms could be a little cleaner.

Heat did not work properly in our room and it was about 25 degrees out.

-Spiders in room -Lamp didn’t work -Side door didn’t work, had to walk all the way around the front to leave/enter -AC is unit was extremely loud

ok

Tam Reynolds did an excellent job assisting us on our visit. We had several issues that Tam helped resolve quickly. She was great to work with and provided great customer service.

Needs a remodeling!

.

Stay here often. Our daughter is at IU & it’s a pleasure every time! Thank you

Very close and convenient to IU campus.

The hotel is in desperate need of updates. Floors, both carpet and laminate were filthy. The air conditioner was so loud you could not sleep. I had to ask for anything I needed, including cleaning the room. We stayed a month and they only came around twice to see what we needed. They had two fire drills, which we were not notified prior, which scared my doggie terribly. The pool was not open at all, due to “a crack in the concrete”. There is nowhere to sit outside. The landscaping is deplorable. The side door was left unlocked the entire time so anyone could walk in. The breakfast was rarely ready on time. They charged us $300 for my small dog to stay, which they did not have to clean up after inside or out. There is no refund for a reason, once we got here and saw the unacceptable state of this hotel, it was too late to leave. I would not recommend this hotel to anyone, human or animal.

We stayed 7 days and never got the room cleaned, even though there was supposed to be housekeeping every other day. We asked twice to have the room cleaned and to get fresh towels: once the trash was dumped and we got towels, but the second time we were told no - we did get towels but were given a trash bag and told where to put our trash. I never imagined staying 7 days in a hotel and never getting fresh sheets or having the room cleaned. First and last time staying here.