There were lovebugs all over our room floor and crawling on our bed. When we took pictures and showed the frint desk they said "unfortunately it is the season, we can send someone to sweep it up" they did clean it up, and no more bugs came during our weekend stay, which tells me it was never cleaned from the beginning. The hotel was close to the racetrack, which is why we were there, so that was convenient. We were also given complimentary breakfast vouchers and drink vouchers. The staff was nice and friendly.