5.8
Fair
From 438 reviews
Cleanliness

6.0

Room Comfort

6.8

Location

7.8

Service and Facilites

6.8

Traveler Reviews Sleep Inn & Suites

Number of reviews per page
20
40
Top reviews
latoya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not clean at all, the smell was horrible when you walked in the door, the ceiling looked like it was a flood.
CHARMAINE
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was disgusting. It was not clean. The beds were dirty. The walls were dirty. The shower was dirty. The toilet was dirty. Everything was gross in the room. 0 out of 10 do not recommend.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This place was the worst hotel I have ever been in. No hot water, no A/C, very dirty, black mold, a big safety concern. The pool was opened, but the door to get to it was locked. I was suppose to stay for 2 nights, but didnt feel safe there at all so I left earlier than planned.
Lester
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

People wasn't friendly at all
Nina
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This stay was uncomfortable. The floors were dirty and rooms furniture coming apart.
Mir
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I spent four nights there. It wasn't horrible and wasn't complement worthy either. Breakfast was ok, staff were polite. The wifi sucked, no room service , weak water flow in shower, some breakfast items were days old. It required a security deposit of $100, which was not disclosed clearly or at all during reservation. When I asked for receipt, I was told since it was booked thru Hotels.com, my receipt will.be issued through the booking website. I won't recommend it for more than $65/night.
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Rita
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was dirty from the front entrance to the filters in the air-conditioning unit. The sheets had stains on them and some sickening sweet smell to them. I did call choice hotels with my complaints will never stay there again! Cleaned filters myself.
Gayle
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed covers dirty, there was not trash can in the bathroom. There was no toilet paper holder it was on the floor Gum on the table when we walked in . While checking in I was told a $50 deposit would be applied after looking 100 out of my account not acceptable. The hotel has not answered there phone I’ve called up to 15 times
schuyler
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is the 2nd dirtiest hotel I have ever stayed in…. And I’ve stayed in Juarez.
Robynne
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I always have a really wonderful stay at this location! The staff are just AMAZING! They truly make you feel warm at home! THANK YOU THANK YOU THANK YOU!
Valerie
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was very helpful the rooms where nice very affordable clean and very quiet
Ashlee
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stains on all linens, took forever for showers to get warm, very dated motel, breakfast was not good
Shaun
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel is worn out. They have updated some things but the carpet is worn and dirty. The toilet paper holder was partially missing and various other things. Breakfast is abysmal. Sausage was cold and choices are minimal. It was convenient for my direction and that is about it. If the price of the holiday inn had been lower I would have stayed there.
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Josiah
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Absolutely disgusting condition of this hotel made me leave as soon as I signed in. Mold, roaches and more. The front door was off the hinges, it was 85 degrees throughout the building and the rooms. Disgusting place never stay here
Chad
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No hot water in room when i told the desk the guy died speak English and just kept shrugging. The next morning at check out i told the woman working who spoke English a bit and was told i should have let the water run or 10 to 15 mins. We left the room completely clean other then the beds not being made. I still haven't got my 100 dollar deposit returned. We i called them once again no one there could speak English.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The check In process was good, no troubles but our room had a burnt out bulb at the switch closest to the door so it was hard to find the other light options in the dark. The shower stall was definitely not clean, black debris around where the door hinges. The shower water took an inordinate amount of time to heat, like five full minutes. The heat/air/fan system is antiquated and noisy. The in room fridge was loud as well and the shelves had rust on them, however it was functional. The towels were fine but oddly for a hotel, different colours and textures. The AM breakfast was very basic but the waffles made my daughter happy. I was kind of skeeved out that rather than empty either garbage can in the breakfast area, a piece of cardboard was placed over the opening; it was definitely smelling like old garbage so perhaps it’d been there for more than one night. The front desk clerk was the same at check in and out and he was very friendly and able to answer any questions I had about the 100$ deposit required for rooms booked through a third party.
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Carlos
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

One of the worst and nastiest sleep inn hotels Ive ever stayed at i checked in and stayed for one hour couldn’t take it anymore it was just nasty I just checked out and let the keep the money trust me they needed it be aware and stay away this hotel is nasty ass hell!!!
kurtis
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel wasn’t maintained good at all my sheets had stains on it the lobby looked like they haven’t vacuumed in weeks the rooms were nice size that’s about all it had going for it and the soda machine had expired soda in it
Patrick
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was nice
kelsey
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The sheets and covers were dirty, along with the curtains had dirt prints all over them. Mold on the carpet. Bathroom smelled of pee and the hot water didn’t work.
Number of reviews per page
20
40