7.8
Pleasant
From 936 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Microtel Inn & Suites by Wyndham Ames

Number of reviews per page
20
40
Top reviews
Raul
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My estay was ok . But the room needs more clean spicily the lights over head was so filthy,
Sharleen
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very dated. Mold around the refrigerator door seal. Bath floor was old and didn’t appear clean. Bed was comfortable
Matthew V.
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful staff, they let me check in early since I arrived early.
Larry
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and clean
Verified traveler
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely the worst hotel I’ve ever checked in to. I don’t know what some of the people were thinking when they wrote good reviews. It was musty, mold on the refrigerator, the elevator was scary to ride, the bathroom was the smallest ever. The toilet was literally touching the shower and when you flushed it it made a loud squeaking sound. The shower looked like it hadn’t been cleaned in yrs. We went out to eat, came back and checked out and immediately went to a better hotel down the road.
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Sara
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property needs some upkeep. Fan was falling in bathroom, security lock was missing part of hit to catch, tiolet had to shake handle so wouldn’t run, air conditioner was noisy and ran ineffectively we actually open window with screens to help cool room. The upside was it was one of cheapest in town as it was graduation weekend. Tried to save some $$ but probably wouldn’t stay another time.
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Donna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not clean. Many dust bunnies on ceiling and did not clean room.
Clarissa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very few options for breakfast, bed was not the most comfortable. While it is very cheap to stay here, was hoping for a bit better conditions.
Gwendolyn
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really like the location of the hotel. It was located in a quiet area.
Verified traveler
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The two staff that manned the desk were very nice. However, when I discussed my concerns about the condition of the rooms, the only thing they could offer was changing rooms. The gentleman at the desk at 3:30 am said he would talk to the manager but I haven't heard from anyone. The original room I was given had cobwebs so large on the walls around the bed, it was clear that the room had not been cleaned in quite sometime. The deadbolt did not work. There were white stains on the upholstery of the brown desk chair. The edges of the bed spread were frayed. There were sticky spots on the desk area and on the table next to the bed. I was offered a different room so I took it. Little did I know the condition of the linens and bathroom.The sheet had an orange/reddish stain in the location of where an adult would be laying as if that was from bodily fluid or waste. Stained sheets should not be reused and should definitely not be left on a bed a person is paying to use. I tried using towels to lay on top of the sheets so that I could still get some rest and one of the towels had a brown stain on it. The toilet would not stop running even after jiggling the handle to make it stop. The tv wall mount was broken leaving the tv leaning forward and supported by the wall. It was a completely miserable experience. I decided I could not stay and chose to sleep in my car instead. I understand that Microtel is a discount hotel, however, cleanliness should never be compromised.
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Jim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Jill
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Run down
Marla
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is fantastic! Very under-rated!!! I have always have had great experiences here. The staff is great and the hotel is very clean. The complimentary breakfast is plentiful and there is coffee all day! Don't hesitate to stay here!
TRACEY
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are not taken care of, the sinks had cracks in them, the counter top in the bathroom was chipped in multiple places. There was rust on all the metal pieces in the bath area. The shower head had one stream of water coming out of it and was rusted. The hotel in general was not cared for, the landscaping was non existent. The parking lot has holes in it. Just not a nice place to stay at all!!
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Thomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

nice inexpensive place to stay in ames
Ellen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Worked well for our quick overnight in Ames. Clean besides needing new carpet.
mike
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice motel, nothing fancy, but clean and friendly. Basic breakfast.
Tanya
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was in town for mom’s weekend at Iowa State. It was a good place to sleep and get ready to go.
Andra
icon-Business Family
Business Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We were in town only for one night. The first room we were in had a strong mold/wet dog smell in the bathroom, but front desk staff were quick to get us a new room which was great. Limited breakfast options, but filling and good for the price. Good budget hotel, we would stay again.
Christen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff was incredibly unfriendly to us. We had just driven 6 hours with my 2 year old and 8 year old. My 2 year old had been in his car seat cooped up for several hours. We arrived at about 8:30 p.m. He was VERY active when we got into the room because he was stuck in his car seat for so long. He needed to get some energy out. He was running around the room (in a controlled manner - but he was busy). We did not even have our bags unloaded (so maybe after 8 minutes of getting in and getting settled) we get a call from the front desk that we were being too loud for the people below us! Keep in mind it was not even after 9:00 p.m. at this time. I felt like we couldn't even walk around unpacking our bags for fear of getting scolded again! I let the kids watch a movie and they settled down but after that we were not welcomed by the front desk staff at all. Anytime we had a question we were treated as if we were outcasts. The next day, we asked for help with the television in the workout room (which was a pretty lame workout room) and he couldn't figure it out so he just walked out after trying to help us for maybe 2 minutes... Didn't apologize. He didn't care that it didn't work. We then left to go and find a park nearby because we needed to get out of there. We felt very unwelcomed when we went to breakfast as well. My kids are GOOD kids... perfect, NOPE. But.... not like we were treated. If you have kids, do NOT go to this hotel.
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